Datos de la empresa
- Nombre empresa: Runnymede College
- Web:
- Descripción: Runnymede College is a leading private non-denominational British school in Spain offering a British education to boys and girls of all nationalities from the age of two to eighteen. The School regards its task as being to provide its pupils an academically excellent, all-round liberal humanistic education and the necessary basis to succeed in the adult world, and above all, to help them to acquire a moral sense as members of the international, world-wide community.
Datos oferta
- Nombre oferta: Front Office Manager
- Periodo de la oferta: a
- Provincia: Madrid
- Población: Alcobendas
- Descripción: We are seeking a highly organised, proactive, and approachable individual to join our busy school office as Front Office Manager for an immediate start.
This is a key front-of-house role, acting as the first point of contact for pupils, parents, staff, and visitors, and playing a central part in the smooth day-to-day running of the school.
This is a varied and rewarding role at the heart of our school community, ideal for someone who thrives in a dynamic environment and enjoys working with children and families.
Key Responsibilities:
Provide a warm, professional welcome as the first point of contact for pupils, parents, staff, visitors, couriers, and suppliers.
Manage a high volume of daily phone calls and emails, responding efficiently and professionally.
Maintain accurate pupil registers, including signing pupils in and out during the school day for illness, appointments, and authorised absences.
Coordinate end-of-day pupil collection arrangements, ensuring safeguarding procedures are followed at all times.
Liaise with the School Nurse regarding unwell pupils and contact parents/guardians as required.
Communicate with catering staff to ensure dietary requirements and allergy information are accurate and up to date.
Manage extracurricular activities (ECAs), including registering pupils, coordinating attendance registers with monitors, confirming collection arrangements with parents, and liaising with the Bursar for parent invoicing.
Coordinate school transport arrangements, liaising with the bus company and monitors regarding routes, timings, and collection points, and updating relevant systems (e.g., BatOnRoute).
Support the Events Coordinator in maintaining the School Calendar across internal systems and the school website.
Book meeting rooms and support the organisation and delivery of school events.
Arrange taxi bookings for staff and visitors.
Manage incoming and outgoing post, including distribution.
Order office supplies and coordinate school-wide paper orders.
Act as a member of the Fire Safety Team, initiating evacuation procedures when required.
Demonstrate a strong commitment to safeguarding and child protection, ensuring all concerns are reported in line with school policy.
- Email contacto: (email protected)
Requisitos
- Requisitos: Person Specification - Essential Requirements
Native-level English (preferably British) or Spanish national with native/bilingual level English.
Excellent verbal and written communication skills in both English and Spanish.
Previous experience as an Office Manager, Receptionist, or Secretary.
Proven customer service experience.
Strong organisational, multitasking, and problem-solving skills, with the ability to remain calm under pressure.
Have excellent time management skills.
Be confident using administrative systems and IT platforms.
Child-centred, warm, and empathetic approach, with the ability to build positive relationships with pupils, parents, and staff.
Professional presentation and manner.
Trustworthy and discreet, able to build strong, respectful relationships within the school community.
Adaptable, proactive, and able to use initiative.
Be able to work both independently and as part of a team.
Have a clear understanding of safeguarding responsibilities within a school setting.
Desirable
Previous experience working in an educational setting or international environment.
First Aid and/or Fire Safety training (or willingness to obtain)
- Más información:
Información sobre el contrato
- Jornada: Full time
- Contrato: Permanent
- Salario: Depends on qualifications and experience
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