The Assistant Manager is responsible for assisting in all operational aspects of Outsite in Ibiza including the management of the Outsite Ibiza location in a continuing effort to provide an outstanding guest experience while maximizing the brand’s growth, providing a great guest experience by making sure the guests’ needs are being met, the property maintained in excellent operating condition and encouraging community.
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Requirements
\n-Must have a high level of customer service and a customer-centric disposition\n
-Self-starter who has the ability to work independently
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-Exceptional organizational and multitasking skills
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-Team player
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-Detail oriented
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-Relevant experience in customer service and operations is preferred
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-Must be proficient in communication; both verbal and written
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-Professional demeanor
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-Must have great social skills and a good sense and sound judgment in practical matters
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-Must be punctual and reliable
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-High hustle quotient: willing to get your hands dirty and move fast to get things done
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-Must be based in Ibiza
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Key Responsibilities
\nA. Guest Experience\n
● Support guest communications, including welcoming arrivals via message, email or in-person and being on-call to address questions or concerns.
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● Help ensure guest needs are met while promoting adherence to Outsite’s policies, rental rules, and guidelines.
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● Contribute to maintaining a high net promoter score by regularly reviewing and responding to feedback.
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● Respond to inquiries and help moderate the location’s WhatsApp group to foster clear and helpful communication.
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B. Operations and Property Management
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● Contribute to the smooth operation of Outsite Ibiza by supporting daily tasks and ensuring high efficiency across all areas.
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● Help manage day-to-day processes.
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● Performs quality inspections and ensures all areas and rooms are consistently well-staged, clean, and organized.
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● Monitor property conditions and help ensure all equipment and furnishings remain in good working order.
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● Coordinate with maintenance vendors and follow up to ensure timely resolution of issues.
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● Assist in scheduling and supervising cleaning services.
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● Help manage supplier communications, inventory tracking, and expense monitoring.
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● Be available for on-call support during property-related emergencies.
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Start Date
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May/June 2026
\nContract Type: temporary contract (high season - spanish contract \"fijo discontinuo\")\n
Part-Time Employment 20 hours per week
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Includes weekends as needed
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Contract Duration
\n5 Months (May 15th - Oct 15th)\n
Gross Compensation (Salario Base)
\n1,100 EUR per month