Strategic Account Transformation Lead (DSO)
Department: Sales
Employment Type: Full Time
Location: EMEA-Spain
Description
Driving sustainable growth across key strategic customers (DSOs) through business transformation, operational improvements, and digital adoption initiatives.
Success in this role will be measured by:
* Incremental business growth (e.g. revenue / case volume uplift) across top accounts
* Delivery of high-impact transformation initiatives with measurable ROI
* Strengthening long‑term strategic partnerships with key customers
In this role you will...
* Lead and execute transformation initiatives across top strategic accounts, focusing on growth, operational efficiency, and digital adoption
* Partner with customers to analyze business performance (as‑is / to‑be) and identify concrete improvement opportunities
* Design and implement workflow and process improvements to increase efficiency, consistency, and throughput
* Drive adoption of digital tools and platforms by building implementation plans, training paths, and governance models
* Develop and execute ROI‑based business cases, with clear assumptions, metrics, and measurable outcomes (e.g. conversion, efficiency, revenue uplift)
* Lead hands‑on implementation projects, including on‑site assessments, process observations, and operational improvements
* Orchestrate cross‑functional initiatives (sales, operations, digital, marketing, finance) to ensure successful execution
* Act as a trusted advisor to senior stakeholders, supporting strategic decision‑making and long‑term growth planning
* Identify and drive new growth opportunities (e.g. new business models, subscription approaches, financing solutions)
* Standardize and improve “ease of doing business” to reduce friction and strengthen partnerships
In this role you will need...
* Bachelor’s degree required; MBA or equivalent preferred (strategy, operations, business transformation)
* 8–12+ years of experience in one or more of the following:
o Management consulting (strategy, operations, commercial transformation)
o Strategic / enterprise account management in complex B2B environments
o Business transformation / operational excellence roles
* Strong ability to analyze business performance and translate insights into actionable improvements
* Proven track record of delivering measurable business impact (growth, efficiency, revenue uplift)
* Experience working with large, complex organizations and multiple stakeholders (incl. senior leadership)
* Experience building and executing ROI‑driven business cases
* Hands‑on experience leading cross‑functional initiatives without direct authority
* Strong stakeholder management and influencing skills
* Comfortable working in a dynamic, high‑growth environment with high ownership
* Willingness to travel (~50%)
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