Location Barcelona, CT, ESWork Arrangement RemoteMarkem‐Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem‐Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.As a Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.What you will do Perform pre‐installations, installations, and maintenance activities for our equipmentDeliver technical training both internally and externally as requiredComplete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmationPromote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfactionCollaborate closely with the Sales team to build strong relationships and assist in achieving revenue targetsTravel to customer sites within your assigned area, with occasional national or international travel for training and meetingsWhat you need to have Prior experience as a Field Service Engineer or Technical Service EngineerTechnical qualification or degree in Electrical, Electronics, Networking, or MechanicsStrong interest in emerging technology and proactive continuous learningPrior experience with software and a strong understanding of software logic is highly advantageousKnowledge of Vision Cameras a plusAbility to technically assess situations and issues, and proactively advise on solutionsCapable of prioritizing and managing multiple responsibilities effectivelyExcellent interpersonal and communication skillsFluency in Spanish and upper‐intermediate level of EnglishWhat we offer Health & Life InsuranceFlex SalaryCompany carEmployee Assistance ProgramFringe benefits (Christmas, birth/adoption)Recruitment referral bonusGrowth Opportunities within an international environmentValues & Culture Alignment Winning through customersHigh ethical standards, openness and trustExpectations for resultsRespect and value peopleIf you believe you match our values and have the experience we're looking for, then apply! We can't wait to hear from you.All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Additional Information This position may be located in: EMEA : Spain : Barcelona : BarcelonaJob Requisition ID: 66319Job Function: Engineering; Customer Service
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