Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
The Dynamics CRM Senior Consultant is a core team member of KPMG’s customer delivery of Microsoft Dynamics 365 centred solutions. The Senior Consultant will be involved in business processes and solution design, and will be hands-on in configuring and customizing the implementation of Dynamics CRM solutions, working with both onshore and offshore development teams.
Work Type:
Hybrid
Job Type:
Full-time, Permanent
Relocation:
VISA & Relocation Package Included
Minimum Requirements:
* A University graduate with a relevant degree in computing or business discipline.
* Strong functional knowledge of Microsoft D365 CE across various industries.
* At least 8+ years of hands-on experience in D365 CE configuration, workflows, dashboards, forms & views customization, and report development.
* Detailed knowledge of D365 CE modules including Sales, Marketing, Customer Service & Field Services.
* Working knowledge of Power Platform (Power Apps, Power Automate, Power BI).
* Good understanding of Dataverse customizations and Business Data Models.
* Experience with Microsoft Dynamics CRM Accelerators, industry templates, and add-ons.
* Proven track record of successful implementations across various business verticals.
* Experience in consultancy roles in software delivery.
* Experience with waterfall, agile, and DevOps methodologies.
* Adept at Business Requirement Analysis.
* Experience supporting pre-sales activities is advantageous.
* Project documentation experience, especially for offshore teams.
Responsibilities:
* Act as a techno-functional lead analyzing, designing, developing, testing, maintaining, and supporting D365 CE applications.
* Support practice and business development activities such as Pre-Sales, Recruitment, Mentoring Juniors, and sharing knowledge.
* Ensure timely completion of internal processes and mandatory trainings.
* Represent the client’s Microsoft Business Solutions team professionally.
* Organize, manage, and document workshops, meetings, and requirements sessions.
* Verify customer requirements and design project architecture and documentation.
* Establish quality guidelines and work closely with Technical Lead on quality gates.
* Complete tasks as per schedule, obtain stakeholder consensus, and document decisions.
* Proactively raise risks and impediments, support mitigation strategies.
* Review work, guide team members, and support quality standards.
* Highlight risks or impediments and support setup of DevOps processes.
* Guide in establishing DevOps systems & tools, ensure proper work distribution, and document lessons learned.
Additional Information:
With great training, development, mobility opportunities, and corporate responsibility activities, you’ll gain valuable experiences to build a rewarding career. This role offers a competitive salary, allowances, travel allowances, certifications for career growth, private insurance, and medical coverage for you and your family. Relocation support is provided for you and your family.
#J-18808-Ljbffr