Which is your mission? Services Business Analyst.Responsibilities:
Within the Services digital capability of the Schneider Digital / Digital Customer relationship teams, you are the leading solution expert, and a key player in all project evolutions and continuous improvement releases of the Services End to End solution, based on ServiceMax and Salesforce. The business processes included in the scope of the services platform are:
Service Sales and Customer SupportService offers and service Contract managementService execution from work order creation to closure, through dispatching,
scheduling and executionIntegration with spare part logistics managed in the ERP systemsIntegration with the Finance processes managed in the ERP systemsYour scope is part of the large-scale Services business within Schneider Electric. You are reporting to the Services Capability Leader.Your scope is global and includes as a key technology the ServiceMax suite of tools, which sits on the Salesforce platform, and is integrated with ERP systems such as SAP and ORACLE.Your responsibilities are to:
Acquire and maintain strong business process and functional knowledge of Services within Schneider Electric, to fully understand the context and be able to manage all evolutions and enhancements that are part of the Services platform release management cycleBe the focal point in the Services capability team, for all design and technical architecture topics related to the Services End to End solutionTranslate business requirements into the solution, making sure all business requirements are properly documented (user stories, JIRA and confluence)Create the detailed specifications and design,
which are used by the software delivery team to do the build and unit testCoach the delivery team by providing strong expertise is Salesforce and Servicemax software design and developmentIdentify and manage the technical evolutions required in the Services end to end solution, in close collaboration with the Services architectCreate and maintain a close collaboration and interaction with PTC/Servicemax, to stay ahead and fully understand the technology evolutions and product roadmapManage the lifecycle of the releases, integrating continuous improvement enhancements, technical evolutions as well as projectsQualifications - ExternalWho are you?University or Engineering degree, preferably in Computer ScienceProven successful experience of software solution management in complex international environmentsIn depth knowledge of Requirement gathering, Functional specifications and Design,
Development and Testing techniques and toolsIn depth functional and technical knowledge of Salesforce (additional knowledge of Servicemax will be a plus)Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers;
exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification,
and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring,
and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/212408395/f140-principal-bfs-business-analyst-barcelona/?utm_source=html
#J-18808-Ljbffr