Job Overview
The LMS Administrator (Contract) will be a key member of the Learning Solutions division at TransPerfect, working to maintain, configure, and support Adobe Learning Manager and other LMS/LXP platforms.
This role requires strong SCORM compliance knowledge, eLearning platform expertise, and collaboration across cross-functional teams to ensure high-quality learning delivery.
Main Responsibilities
* Administer and maintain Adobe Learning Manager and other LMS/LXP platforms.
* Upload, test, and troubleshoot SCORM/xAPI content packages.
* Set up courses, manage users, and generate system reports.
* Support integration of third-party content and tools into the LMS.
* Liaise with Instructional Designers and Content Developers to ensure LMS compatibility and functionality.
* Provide front-line support for LMS issues and guide users on best practices.
* Monitor learner progress and generate completion and engagement reports.
* Assist with data integrity audits, user provisioning, and version control.
* Collaborate with internal IT and external LMS vendors to troubleshoot and resolve technical issues.
* Explore and suggest enhancements for LXP capabilities and learner experience.
* Complete all other tasks and support in any special projects assigned by the manager/supervisor.
Key Requirements
* Bachelor's Degree or relevant qualification in Educational Technologies, Instructional Design, or similar.
* Strong written and verbal English communication skills.
* Hands-on experience with Adobe Learning Manager.
* Strong understanding of SCORM and xAPI standards.
* Familiarity with LMS and LXP systems.
* Excellent organizational and troubleshooting skills.
* Comfortable working independently and across teams in remote settings.
* Minimum 2 years' experience in LMS administration.
* Experience with authoring tools like Storyline, Rise, or Captivate.
Ideal Candidate
* Superior written and spoken communication skills in English.
* Self-motivated, analytical problem solver with negotiation and influencing skills.
* Strong team player with multicultural environment experience.
* Curious, inquisitive, and solution-oriented with high accuracy.
* Methodical and efficient in workload organization and multitasking.
Desired Qualifications
* Knowledge of additional foreign languages at professional working proficiency level.
* Familiarity with HTML, CSS, or basic scripting for LMS customization.
* Understanding of learning experience design principles.
* Experience using APIs and managing LMS integrations.