We are looking for a Business Analyst to join our FX IT Tribe. While prior experience in the FX sector is not mandatory, we highly value proactive individuals who are eager to learn and quickly adapt to a dynamic environment.
Key Responsibilities (FX IT Tribe)
* Support analysis of FX business processes and translate needs into user stories and acceptance criteria.
* Assist Product Owner and dev team in backlog refinement and prioritisation.
* Run functional tests and validate releases to ensure production stability.
* Prepare reports and presentations to support decision‑making.
* Support or perform Scrum Master‑related tasks when needed to ensure smooth delivery.
Requirements (FX IT Tribe)
* Native or fluent Spanish (mandatory) and professional‑level English.
* Strong ownership mindset with the ability to operate effectively in ambiguous environments.
* Demonstrated ability to write clear, well‑structured user stories and acceptance criteria.
* Proactive attitude with strong ownership and effective stakeholder communication skills.
Valuable Experience (nice to have)
* Experience working in Agile/Scrum teams.
* Experience in FX, payments, cash management or other transactional financial solutions.
* Hands‑on experience working with APIs (REST, JSON, Swagger/OpenAPI, API consumers).
* Experience defining contracts, error handling and non‑functional requirements for APIs.
* Familiarity with tools such as Jira, Confluence, Postman.
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game‑changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard‑to‑reach high‑value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech‑driven, with a customer‑first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.
And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company—encouraged to move fast, dream big and make a difference every day. We believe it is tech + data + people that truly sets us apart.
Job Summary (Analysis & Reporting Business Analyst)
We are seeking a highly motivated and detail‑oriented Analysis & Reporting Business Analyst to join our dynamic team. The ideal candidate will be responsible for analysing and reporting data related to hotel contracts, supplier information, and content information. This role plays a crucial part in optimising our operations and ensuring high‑quality service to our suppliers.
You will support the business by delivering accurate analysis, recurring and ad‑hoc reporting, and insights that enable more informed decisions. Additionally, you will closely monitor the performance of the Loading & Contents and Quality Control teams, identifying opportunities for improvement and operational excellence.
Responsibilities (Analysis & Reporting)
* Analyze and interpret data related to hotel contracts, supplier agreements, and content information to identify trends and insights.
* Develop and maintain reports, dashboards, and visualisations to communicate key metrics and findings to stakeholders.
* Monitor and evaluate the performance of Loading & Contents and Quality Control teams, providing recurring and ad‑hoc analyses.
* Prepare presentations and recommendations based on data‑driven insights to support strategic decision‑making.
* Collaborate with cross‑functional teams to gather and interpret business requirements.
Skillset and Experience Required
⭐ Critical Requirement: Advanced Tableau Skills
Proficiency in Tableau is essential for this role. The successful candidate will be expected to:
* Build, maintain, and optimise interactive dashboards.
* Transform complex datasets into clear, insightful visualisations.
* Support business stakeholders through data‑driven storytelling using Tableau.
* Fluent in English and Spanish.
* Proven experience as a Business Analyst or in a similar analytical role, preferably within travel or hospitality.
* Strong proficiency in SQL and Excel.
* Strong analytical, numerical, communication and presentation skills, with the ability to interpret and simplify complex datasets.
* Excellent interpersonal skills, capable of collaborating with diverse teams across all levels.
* Detail‑oriented, highly organised, and able to manage multiple projects simultaneously.
* Ability to work independently and adapt to a fast‑paced environment.
* Knowledge of hotel contracts, supplier management, or content information is desirable.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities truly make a difference.
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