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Restaurant operations associate

Madrid
Tebi
Publicada el 2 octubre
Descripción

Overview

Join to apply for the Restaurant Operations Associate role at Tebi .

About Us Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.

About The Role We’re looking for a sharp, hands-on Restaurant Operations Associate to join our growing team at Tebi. You\ 'll play a critical role in onboarding new restaurant partners, supporting their success, and identifying opportunities to drive operational scale. This is a cross-functional role that combines strategy, analysis, and execution ideal for someone who thrives in fast-moving environments and wants to build something meaningful from the ground up. You’ll work closely with leadership and teams across Operations, Product, Finance to ensure our restaurant partners are not just onboarded but set up for long-term success.

Responsibilities
* Onboarding & Merchant Success
o Onboard new restaurant partners, helping them get live on Tebi quickly and effectively
o Account Management, serve as a go-to contact for merchants, building strong, trust-based relationships
o Guide merchants through hardware setup and technical configurations
* Operational Excellence
o Develop and improve onboarding and support playbooks
o Identify bottlenecks in merchant processes and propose solutions
o Work with Product to build scalable solutions based on merchant needs
* Data & Strategy
o Analyze merchant behavior and success metrics to drive strategic decisions
o Build dashboards and reports to surface actionable insights
o Contribute to cross-functional initiatives to improve merchant outcomes
What We're Looking For
* 2+ years experience in consulting, business operations, strategy, business development, or at a high-growth startup. Experience in the restaurant or food-tech space is a big plus.
* Bachelor’s degree in business, engineering, economics, or equivalent practical experience.
* Analytical thinker: You know how to interpret data and turn it into meaningful action.
* Exceptional communication skills: You’re comfortable interfacing with both merchants and internal stakeholders.
* Highly organized, resourceful, and proactive: You love solving problems and finding better ways of doing things.
* High energy: You’re just as happy rolling up your sleeves as you are thinking strategically.
Benefits
* Start-up Equity
* Competitive Salary
* Lunch Provided in Office
* Team building events
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