Our client is a global provider of localization, translation, and content services, this company helps businesses adapt their products, services, and content for international markets. Their offerings include translation, software localization, transcreation, multimedia services, and content management. With a focus on quality, innovation, and customer collaboration, they support brands in delivering impactful, culturally relevant experiences to a global audience.
Location: US / Europe / LATAM - Working Hours: Flexible
Summary
We are seeking a highly experienced, client-facing Solutions Director with deep expertise in Artificial Intelligence (AI) and a solid understanding of the localization industry. You will play a pivotal role in designing, developing, and delivering intelligent solutions that enable AI centric scalable, efficient, and high-quality multilingual content workflows for global enterprises.
You will collaborate with cross-functional teams including development, engineering, sales, and operations to architect advanced solutions leveraging AI/ML, NLP, LLMs, and automation technologies tailored to address our clients’ global content and localization goals.
Responsibilities
* Support sales teams in presales and client engagements including requirements gathering, solution exploration, technical scoping, client workshops.
* Translate client objectives and requirements into robust and feasible AI-centric architectural blueprints.
* Design end-to-end solutions that incorporate AI capabilities into global content workflows.
* Develop architecture patterns integrating AI and enterprise localization programs.
* Guide the evaluation and integration of AI/ML technologies, including LLMs, neural machine translation (NMT), and custom NLP models into business solutions.
* Drive the development of proof-of-concepts (PoCs) and prototypes for AI-driven multilingual global content and localization concepts.
Stakeholder Collaboration
* Collaborate with clients to understand our clients’ organizational objectives and explore and conceptualize innovative AI-driven solutions.
* Partner with program managers, technical operations, development, language services, and other relevant business functions to align and strategize on business goals and solutions.
Technical Leadership
* Advise on data security, performance, and compliance considerations of proposed solutions.
* Stay current with AI and language technology advancements and assess their applicability to localization and global content.
Requirements
* Bachelor’s or master’s degree in computer science, AI, Computational Linguistics, or a related field.
* 5+ years of experience in solution architecture, with at least 3+ years in AI/ML technologies.
* Strong experience in the localization industry, including working with or integrating TMS, MT, and related systems.
* Solid understanding of LLMs, NLP, NMT, and generative AI (e.g., OpenAI, Hugging Face, spaCy, TensorFlow).
* Familiarity with APIs, microservices, and system integration patterns, experience with cloud platforms (AWS, GCP, or Azure.
* Proven track record of architecting AI-enabled solutions, ideally in the content or language technology sector.
Preferred Qualifications
* Experience with multilingual AI models and training/fine-tuning custom language models.
* Knowledge of industry standards (XLIFF, TMX, TBX) and localization best practices.
* Experience with content and authoring platforms (e.g., CMS, DAM, CRM) and associated localization workflows.
* Qualification in AI and/or Machine Learning.
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