Overview
Full-Time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Payroll Coordinator who will play a critical role in ensuring accurate and timely processing of payroll for employees. You will be responsible for managing payroll systems, calculating wages, and ensuring compliance with relevant laws and regulations. The role requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment.
Responsibilities
* Calculate wages, deductions, and withholdings, ensuring accuracy and compliance with company policies and applicable laws.
* Enter payroll data accurately into the payroll system and verify the accuracy of payroll reports before processing.
* Review and reconcile payroll transactions, including salary adjustments, bonuses, commissions, and benefits contributions.
* Ensure compliance with federal, state, and local payroll tax regulations, including withholding requirements, reporting, and remittance of payroll taxes.
* Prepare and submit payroll tax returns, W-2 forms, and other required filings in a timely manner.
* Administer employee benefits programs related to payroll deductions, such as health insurance, retirement plans, and flexible spending accounts.
* Coordinate with HR and benefits providers to ensure accurate enrollment, changes, and terminations.
* Maintain and update payroll records, employee profiles, and payroll-related information in the payroll system.
* Troubleshoot system issues, resolve discrepancies, and ensure data integrity and security.
* Respond to employee inquiries regarding payroll matters, including pay discrepancies, tax withholdings, and benefit deductions.
* Provide assistance and guidance to employees on payroll-related policies, procedures, and documentation requirements.
* Assist with internal and external audits of payroll records, providing documentation and support as needed.
* Conduct periodic audits of payroll data to identify errors, discrepancies, and potential areas for improvement.
* Identify opportunities to streamline payroll processes, improve efficiency, and enhance controls.
* Collaborate with cross-functional teams, including HR, Finance, and IT, to implement process improvements and system enhancements.
Qualifications
* Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
* 2 years experience in payroll processing, payroll administration, or related roles.
* Strong understanding of payroll principles, practices, and regulations, including tax laws and wage and hour regulations.
* Proficiency in payroll software and systems, such as ADP, Paychex, or similar platforms.
* Excellent attention to detail and accuracy in data entry and calculations.
* Strong analytical and problem-solving skills, with the ability to reconcile complex payroll transactions.
* Effective communication and interpersonal skills, with the ability to interact professionally with employees, managers, and external stakeholders.
* Ability to maintain confidentiality and handle sensitive payroll information with discretion.
* Knowledge of Microsoft Excel and other office productivity tools.
Conditions of Employment
* All MCI Locations: Must be authorized to work in the country where the job is based.
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation & Benefits
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
* HMO Coverage plus a dependent; Rank & File: ₱100,000 coverage; Supervisors/Managers: ₱120,000 coverage
* Dental Coverage; In-house dental assistance worth ₱5,000
* Free meal during training
* Career growth and learning
* Allowances for rice, clothing, laundry and meals
* Performance and loyalty bonuses
* Frequent disinfection, fogging of workplace
* Opportunities for growth and promotion
* Employee shuttle services
* Company retreats and off-site events
* Sharpen your social skills while meeting awesome people
* Plus, more in-office rewards, raffles, recognition gifts, and treats!
Physical & Diversity Statements
Physical requirements: This job operates in a professional office environment. The role is largely sedentary with some movement required. Reasonable accommodations will be provided as required by law. Diversity and equality: MCI is committed to a diverse and equal-opportunity work environment and does not discriminate on protected characteristics. We may consider qualified applicants with criminal histories as required by law. We encourage all qualified applicants to apply.
Note: This job description is not an employment contract and may be revised. This description is intended to provide a general overview of duties and responsibilities.
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