We are looking for a proactive and detail-oriented Senior Account Manager to join our team!
In this role, you'll be responsible for:
* Coordination of multi-disciplinary team, securing the mirror contacts between Accounts and organization, updating cross functional matrix of contacts.
* Opening and ensuring fluent and direct communication channels between all functions across both organizations
* Ensuring Account's Service / satisfaction, from contract signature to LCM
* Building and maintaining strong relationships with Accounts
* Budget Realization of assigned accounts.
* Demand follow up and action plan vs deviations.
* Follow up and establish communication channel on production deviations affecting outstanding orders.
* AWs follow up, especially for New Launches
* Follow up New Launches plan Day 1, including all requirements of the signed projects.
* Follow up COGS evolution and how they affect budget. Open COGS improve request when required.
* Price negotiations
* Follow up and request strategic Life Cycle Management of the Products for accounts assigned.
* Pursue growth opportunities for existing projects and mature products, for assigned accounts
* Negotiation of Territory extensions for assigned Accounts and
* Negotiation of L&S Agreements for mature products
* Negotiation of Termination Agreements
* Assuring all documentation and questionnaires required to perform the business, are arranged and delivered on time.
* Follow up:
* Dossier delivery for signed Agreements
* Deficiency Letters reply within timelines.
* Variation packages submission
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