Omega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services, with over 20 years of experience in the use of technology applied to marketing and providing a unique customer relationship with a focus on innovation. We are looking for a
Senior Salesforce Consultant .Job Responsibilities
Requirements analysis and design of functional solutions for projects.Provide effort estimations and collaborate with the team and clients to meet project objectives.Analyze and improve application performance.Collaborate with technology providers as needed.Validate solutions against functional requirements.Ensure compliance with Omega's software quality standards.Generate functional documentation for completed projects.Share knowledge within Omega's community of practice.Required Experience
Minimum of 4 years of experience with Salesforce administration, configuration, and consulting roles.Experience with Field Service is a plus.Experience with various clouds such as Sales, Service, Marketing Cloud, Community, etc.Experience working with Agile methodology.Fluent in English, both oral and written.What We Offer
Permanent contract with flexible schedule.Support for work-life balance.Certifications plan to enhance your skills with official certificates from our main partners.Home office support.Flexible benefits (public transport tickets, meal vouchers, etc.).Health insurance.Professional development opportunities to evolve and grow.About Us
Omega CRM, a Merkle company, is a global digital firm specializing in accelerating our clients' business experience (BX) through customer-centric solutions, technology, data, and AI. As part of the Merkle group, we form the largest Customer Experience Management (CXM) agency in Spain, offering end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognized leader in Spain. We operate across industries including retail, healthcare, pharma, real estate, education, customer service, eCommerce, marketing, and analytics. Our client satisfaction rating is 4.9 / 5, and we have received awards such as Salesforce Partner of the Year FY23 Iberia. We believe in growth through people, guided by our values:
Talent, Flexibility, Commitment, and Together.J-18808-Ljbffr
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