PAt ING we are looking for Legal Collections Expert (temporary) /ppYour role and work environment: /ppWe are looking for a talented and enthusiastic Legal Collections expert to join our Collections Expert Unit, Team of Products and Public Entities Tribe. /ppThe responsibility of this team is to make the difference by being customers’ partner in times of financial difficulties while protecting bank interest and our way of working is Agile. /ppYour key responsibilities: /ppAs a Legal Collections expert, you will: /ppPositively contribute to the team responsible for delivering a high-quality recovery collections service. /ppCo-create and lead i) the strategy to achieve the best-in-class collections services and performance, ii) the external collections agencies and Law Firms coordination and monitoring, iii) the precise implementation of regulatory changes and requirements. /ppWhat are we looking for? /ppWant to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits... don’t hesitate to apply! /ppExpertise in managing legal collections services, for direct portfolios or third-party services, for more than 3 - 5 years. /ppDegree in Law from an accredited law school. /ppProficient knowledge of enforcement, payments and bankruptcy procedures. Competent in Microsoft office (PowerPoint, Excel, Word...). Strong communications and negotiation skills /ppHigh Level of English. /ppExpertise in NPL portfolio sales processes (Unsecured and Secured) or experience in the banking industry will be valued. /ppWhat do we offer? /ppThe time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. /ppCheck out what is waiting for you! /ppBe flexible my friend. /ppOur model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. /ppRestaurant card. /ppSo that thinking about what to have for lunch doesn’t take up your time or your cravings. /ppOur house will be your home. /ppIn our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! /ppHealth insurance. /ppFor you and all your family (spouse/partner and children). /ppLife insurance. /ppWe help you protect what matters most to you. /ppFlexible remuneration. /ppIn addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids... /ppFree company shuttle. /ppIt doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. /ppBanking benefits. /ppSpecial loans with more beneficial conditions. /ppSpecial mortgage conditions after 6 months working at the bank. /ppAnd you can benefit from our pension plan after 1 month with us! /ppMore vitality and more belonging /pp360o care of the employee (physical, mental, financial, and social). /ppHealth services in company (physiotherapy, phycological and medical services). /ppOrange sports (football, basket, running, golf, gympass ...). /ppEmployee Networks: Rainbow Lions (LGBTQI+) Leonas. /ppGet to know Us /ppWe are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. /ppA fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. /ppAnd although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. /ppWe are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. /ppAnd even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clints decide to embark on this journey. /ppMaking things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working...we are looking forward to meeting you! /p