Overview
Broker Relationship Leader role at Zurich Insurance. This position sits in the Customer and Distribution Management (CDM) area of CI Spain, a cross-functional role with exposure to external brokers and internal teams, including underwriting, operations, and claims, and coordination with the general Zurich Distribution team.
Responsibilities
- Manage the relationship with assigned brokers (organize interactions, prioritize according to the strategy)
- Monitor and resolve ongoing issues
- Coordinate with internal teams involved in assignments
- Act as the main contact between brokers and Zurich and respond to and channel broker requests
- Identify cross-sell and new business opportunities
- Address potential conflicts
- Keep information updated to ensure effective broker management
Qualifications
- Knowledge of the market and how a GGBB operates
- Ability to interlocute across disciplines
- Autonomy and responsible work style
- Resilience under pressure
- Ability to build trust
- Proficiency in spoken and written English
Preferred Conditions / Benefits
- Model of hybrid work in Spain with a home-office allowance
- Opportunity to move internally across areas via the Talent in Movement program; English classes, training, and mentoring
- Flexible compensation package with options like medical insurance, daycare, training, meal vouchers, and more
- Volunteer and wellness opportunities; opportunities to participate in sports events and social activities
- Referral bonus for recommending talent
- Vacation: 25 days plus days for birthday and insurance days
- Pension plan and life insurance
- Access to discounts on insurance and banking products
If you’re interested, please apply with your CV. For more context on Zurich, you can review our Glassdoor profile and Top Employers Spain recognition.
#J-18808-Ljbffr