AWWG Assistant Store Manager – Karl Lagerfeld Outlet La Roca Join to apply for the
AWWG Assistant Store Manager – Karl Lagerfeld Outlet La Roca
role at
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About the Company AWWG is the integral fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY, and Karl Lagerfeld in Spain and Portugal. The House of Karl Lagerfeld is driven by the mantra: “Embrace the present and invent the future.”
Responsibilities Sales & Customer Service
Ensure excellent customer service and effective zoning on the shop floor.
Maintain company standards in all store areas (FOH, BOH) per brand guidelines.
Provide feedback on customer service and support sales by monitoring and driving KPIs.
Operations
Ensure compliance with Karl Lagerfeld operational guidelines.
Oversee POS transactions, stock maintenance, and replenishment.
Execute merchandising plans, campaigns, and promotions on time.
Maintain correct pricing, signage, and a hazard‑free environment.
Prevent theft and ensure adherence to health & safety policies.
Communicate and implement head office directives within the team.
Commercial
Analyze sales performance and customer feedback to drive improvements.
Assist in forecasting and merchandising strategies to boost sales.
Monitor competition and anticipate customer demand.
People Management
Support recruitment, development, and motivation of the team.
Provide structure, coaching, and performance management.
Manage absenteeism and ensure daily priorities are met.
Qualifications
Minimum 4 years of progressively responsible retail experience, with at least 2 years of management experience.
Advanced English skills.
Broad experience managing teams and creating a high level of customer service.
Retail operations, budgeting, planning, customer service, leadership and sales experience required.
Strong communication skills—honest, open, constructive.
What we offer
Great international working environment.
Opportunity to grow and develop professionally.
Attractive commission system.
Discount on the brands of the Group.
Leadership skills are key to success.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Advertising Services
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