Experteer Overview
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In this role you will analyze and map technical solutions for campaign management, shaping enhancements with the development factory. You will collaborate with operations to ensure high-quality end-to-end service in an agile environment. You will translate business requirements into effective technical designs, drawing on enterprise and BSS experience. This is a chance to work within Vodafone’s VOIS Spain hub on cutting‑edge telecom platforms and marketing tools, impacting how customers are engaged across channels.
Compensaciones / Ventajas
- Functional and technical analysis of new campaign management solutions
- Define best enhancement solutions in collaboration with the development factory
- Collaborate with Operations to ensure optimal end-to-end service
- Manage activities to meet business requirements within timelines in an Agile environment
Responsabilidades
- 5-7 years of IT analysis and design experience
- Experience with CRM or Marketing Tools (preferably Campaign Management)
- Fluent in Italian and English (spoken and written)
- Deep knowledge of complex enterprise environments (Telco/BSS)
- Experience as IT analyst in system integrators (preferred)
- Knowledge of Campaign Automation platforms xcskxlj (e.g., HCL Unica, Acoustic, Salesforce, Adobe)
- Ability to understand and write basic SQL; shell commands and code reading are a plus
- Master’s or Bachelor’s Degree in Computer Science, Information Engineering or related field
Requisitos principales
- Hybrid/remote work
- Bonus on top of gross salary
- Meal voucher
- Flexible working hours
- Summer schedule
- Private Health and Life Insurance
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