Customer Support and Administration Professionals... want to join a fast growing medtech multinational? Customer Support
Provide first-line customer support to hospitals, clinics, and healthcare professionals Daily interaction with the Sales team to ensure coordination of team activities Will be the first point of contact for all customer support and sales admin, including invoicing and payment coordination Maintain accurate customer records Collate technical or clinical issues to process escalations Sales Administration
Support sales team with administrative tasks Administration of invoices for customers, including checking orders and issuing invoices in line with the guidance from the finance and supply chain department Coordination of payment collection from customers; healthcare entities, hospitals, clinics etc. Assist in preparation of sales presentations and proposals Maintain and update customer databases and sales documentation Coordinate sales meetings and product demonstrations Prepare regular sales reports and dashboards Follow up of sponsorships, invitation letters, MATs numbers -monthly reports of the billing status Events Support
Assist in organizing medical teams training events, workshops and certification courses Support setup of training materials and demonstration equipment for medical sessions Help coordinate hands-on training events at hospitals and medical centers Maintain training schedules, participant records, and post-event documentation Assist with travel arrangements, transfers and bookings when necessary Requirements
2 years administration in med-tech or similar Knowledge of invoicing systems and accounts receivable processes Experience working with CRM systems SAP experience Excellent organizational skills and attention to detail Professional communication skills by phone and email Strong English language level
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