Job Description
This is a remote position.
* Posición: German Solutions Consultant - Mid Market
* Localización: Remote (Europe) — ideally Spain, Portugal or Germany
* Industria: SaaS | Revenue Management | Short-term rentals & Hospitality
* Tipo: Mid-level | Work model: Remote | €32,000 fixed + €3,000 variable
The context
Our client is a fast-growing SaaS scale-up in revenue management for the short-term rental and hospitality space. With 500k+ properties priced daily and a fully remote global team of 270+, they are entering a new phase of international expansion and want to strengthen conversion, support and onboarding capacity while maintaining excellent service levels (NPS around 70).
The mission
Support inbound German-market (DACH) prospects from first discovery to activation, increasing conversion through consultative demos and flawless onboarding—ensuring each account is set up and uses the platform optimally based on their revenue management strategy.
Key responsibilities
* Acting as the primary point of contact for new small-to-mid property managers throughout onboarding
* Driving conversions through compelling, detailed virtual product demos
* Helping prospects set up accounts and optimise initial usage (rules, automation, best practices)
* Clearly communicating value proposition, ROI, and relevant use cases
* Consistently meeting and exceeding defined performance targets
* Maintaining accurate account information and history in the CRM with Sales Ops
* Enabling smooth handover for accounts that scale beyond mid-market to the relevant teams
Requirements
* 2–3+ years of experience in customer-facing roles (Account Executive, Customer Success, Sales/Onboarding), ideally in a SaaS environment
* Fluency in German and English (written and spoken)
* Strong experience running video-based product walkthroughs and articulating value/ROI
* Proven track record of hitting commercial KPIs (conversion, pipeline, activity, etc.)
* Data-driven, analytical mindset to diagnose needs and recommend solutions
* Excellent communication, presentation, and relationship-building skills
* Strong organisation and time-management skills in a remote setup
* Nice to have: short-term rental market knowledge and US/EU client exposure
* Nice to have: DACH market experience and/or account management experience
Benefits
* Remote-first setup with a global, collaborative team
* Industry-leading product with strong customer satisfaction (high NPS)
* High-growth environment with direct impact on international expansion
* Culture of open communication, empowerment, and customer success
* Full-time role aligned to CET working hours (approx. 9:30am–6:30pm CET)
* Equal-opportunity employer culture
Requirements
2–3+ years of experience in customer-facing roles (Account Executive, Customer Success, Sales/Onboarding), ideally in a SaaS environment Fluency in German and English (written and spoken) Strong experience running video-based product walkthroughs and articulating value/ROI Proven track record of hitting commercial KPIs (conversion, pipeline, activity, etc.) Data-driven, analytical mindset to diagnose needs and recommend solutions Excellent communication, presentation, and relationship-building skills Strong organisation and time-management skills in a remote setup Nice to have: short-term rental market knowledge and US/EU client exposure Nice to have: DACH market experience and/or account management experience