Description At AirHelp, we turn complex air passenger rights into simple solutions. With operations in over 35 markets and millions of passengers helped, we are the leading company for air passenger rights in Europe.
Location : Hybrid in Barcelona, Berlin, Gdańsk, Kraków or Warsaw
Compensation : €60,000 - €90,000 / year
AirHelp is hiring a Senior Visual Designer to own airhelp.com, our main acquisition channel, including our home page, landing pages and site architecture. You’ll design and optimize the website and landing pages with a focus on our customers using research, data, and experimentation to make strategic decisions – not just making things look great. The role is about turning user insights and data into beautifully crafted experiences and using experimentation to drive improvements, click-throughs, and funnels. You’ll be a key contributor to growth by making our websites a powerful engine for new user acquisition and driving measurable impact on millions of travelers.
Reporting to : Director of Brand & Experience Design
What you’ll drive :
* Own the visual design of airhelp.com including homepage, landing pages and product page
* Design and optimise marketing campaigns and experiments with focus on CRO and A/B testing
* Create SEO friendly pages with attention to Core Web Vitals, semantic HTML and structured data
* Build and maintain UI kits and design guidelines for consistency across brand and product
* Adapt designs for localisation and international markets
* Work closely with marketing and product teams to deliver measurable results
What you’ll deliver in the first 12 months :
* Website Revamp: Lead the redesign of all pages to improve consistency, performance, and conversion rates across all key pages
* Continuous Optimisation: Drive and design experimentation on our most critical pages, including the homepage, product pages, and landing pages
* New Pricing Plans: Design and launch new pricing and product packaging plans
What sets you apart :
* 5+ years of product or visual design experience, including at least 2 years in a lead role focused on web acquisition, UX optimisation, and CRO
* Strong skills in visual design, branding, and marketing-driven design
* Proven track record in conversion rate optimisation, with a portfolio that shows measurable business impact
* Hands-on experience with A/B testing and solid knowledge of analytics tools (e.g. Google Analytics) to guide design decisions
* Ability to work closely with marketing teams, turning branding campaigns into high-performing digital experiences while keeping a consistent brand voice
* Experience designing SEO-optimised pages, with working knowledge of semantic HTML, structured data, Core Web Vitals, and AI SEO principles
* Practical experience adapting designs for localisation and international markets, including cultural and SEO considerations
* Mastery of Figma and familiarity with other modern design and optimisation tools
* Fluency in English (business level)
Why AirHelp? :
* High Impact: We move fast. Your work ships quickly and drives real change for millions of travelers
* Culture of Autonomy: No micromanagement, no politics. Just builders building
* Growth Investment: Learn and grow beyond your role
* Environment That Cares: Team events, supportive peers, health benefits, and a mission you can feel proud of
* Flexible Benefits: Choose between gym pass, personal development, childcare, transport, or travel subsidies
* Global Workstyle: Travel allowance, work from anywhere for up to 2 weeks/year
Seniority level :
* Mid-Senior level
Employment type :
* Full-time
Job function :
* Design, Art/Creative, and Information Technology
* Industries: IT Services and IT Consulting
EEO statements and referrals are acknowledged where applicable.
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