Join Us as a Remote Spanish Customer Service Representative in Greece!
Are you passionate about helping others and creating a safe, supportive online environment? Do you excel at problem-solving and communication? If so, wed love for you to join our mission-driven team as a Spanish Customer Service Representative !
Why This Role is Perfect for You :
Fully Remote : Enjoy the freedom to work from anywhere in Greece!
Work & Travel : Experience Greece while contributing to a meaningful mission yes, you can travel and work remotely! ️️
* Relocation Package : We offer a comprehensive relocation package to help you transition to Greece smoothly :
2 Weeks Hotel Accommodation + Flight Ticket (inside the EU)
Airport Pickup
As a vital member of our team, youll :
* Assist our online community by resolving inquiries with empathy, efficiency, and precision.
Become an expert on Facebook products, community standards, and policies.
Make balanced decisions and act as a committed advocate for our users, ensuring their voices are heard.
Communicate effectivelyshowcasing empathy and professionalism in every interaction.
Investigate and resolve reports on account issues, abusive content, and other user concerns.
Leverage your market knowledge to identify opportunities for scalable solutions and improved user experiences.
Analyze data trends to recommend workflow enhancements and address policy nuances.
Enforce community guidelines by monitoring reports and reviewing flagged content within set quality standards.
Spot inefficiencies in workflows and suggest actionable solutions.
What Were Looking For :
Language Proficiency : Spanish fluency (C1) and strong English communication skills.
Critical Thinking : Solid reasoning and analytical abilities to navigate complex issues.
Education : College education or equivalent experience (military background accepted).
Experience : Up to 1 year in a BPO or related service environment is a plus.
Cultural Awareness : Strong understanding of regional and cultural nuances to support effective policy implementation.
What We Offer :
Competitive Salary : 1,045 gross monthly.
Performance Bonus : Up to 160 monthly.
Career Growth : Opportunities to enhance your skills and grow with a dynamic, mission-focused team.
Why Join Us?
At the heart of what we do is our commitment to community. You'll have the chance to make a tangible difference in the lives of users, ensuring a positive and inclusive online experience.
If you're empathetic, solutions-oriented, and eager to contribute to Facebook's mission of fostering a safe and connected world, this is your moment!
Apply today and become part of something extraordinary. Together, lets create a better digital community!
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