What are we looking for?
We are looking for a dynamic person, with initiative, very strong communicational skills, who is goal-oriented and competent in creating and maintaining conversations with clients. Your main responsibilities will be :
- Contact potential clients to advise them and subsequently close the sale of the different available products (courses, accommodation, activities, ...) taking into account their motivations, needs and interests.
- (Gain) extensive knowledge of all products and services available and adapt them to the needs of the client and guarantee their satisfaction
- Provide all the information required by the client, resolve their doubts and incidents arising within the sales process.
- Track customer requests and queries proactively.
- Customer loyalty ensuring the correct fulfillment of the phases / deadlines / marked commitments.
- Processing reservations, modifications, cancellations and resolving of incidents.
- Carrying out all administrative tasks associated with the position.
Requirements
- Course counsellor High English + High French + Intermediate Spanish
- Excellent communicative competence
- Active listening and empathy
- Proficient in Microsoft Office
- Valuable experience in international (business or educational) environments.
Terms
- Type of contract: permanent
- Full time
- Location: Madrid, Spain
- Incorporation: March 2022
- Salary commensurate with experience
We will be waiting for you
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