ES eCommerce Associate page is loaded## ES eCommerce Associateremote type: Hybridlocations: Madrid - Spaintime type: Full timeposted on: Posted Todayjob requisition id: R **Descripción del puesto:**Estamos buscando un/a **Customer Success & Sales Support** proactivo/a, con excelentes habilidades de comunicación, para brindar soporte a nuestros clientes a través de canales digitales y telefónicos, asegurar la correcta gestión de pedidos online y contribuir activamente en la captación y fidelización de clientes.**Qué ofrecemos:*** Salario fijo: 22.000€ brutos anuales en 14 pagas + bono anual de 3.000€.* Vacaciones: 24 días laborables + 24/12, 31/12 y tu cumpleaños libre.* Tarjeta restaurante: 94,50€/mes (enero a noviembre).* Protegido médico completo SANITAS (opcional, mediante retribución flexible).* Tarjeta transporte mediante retribución flexible.* Modalidad híbrida: 50% teletrabajo, 50% oficina (una semana alterna).* Formación continua y opción de desarrollo profesional dentro de la empresa.* Horario laboral: Lunes a Viernes de 9.00h a 18.00h* Horario intensivo de verano: Lunes a Viernes de 9.00h a 16.00h**Responsabilidades principales:*** Atender consultas de clientes vía chat web de manera rápida, cordial y eficiente.* Gestionar llamadas entrantes, resolviendo dudas o derivando a la persona adecuada.* Dar de alta nuevos clientes en el sistema interno.* Supervisar y tramitar pedidos web, solucionando incidencias.* Realizar llamadas puntuales de seguimiento y captación de clientes.* Apoyar en tareas administrativas relacionadas con atención al cliente y gestión comercial.**Requisitos mínimos:*** Experiencia previa en atención al cliente, soporte comercial o ventas (deseable).* Manejo básico de herramientas ofimáticas (Excel especialmente).* Facilidad para adaptarse a sistemas y plataformas web.* Excelentes habilidades de comunicación oral y escrita.* Proactividad, dinamismo y orientación al cliente.* Buena organización y atención al detalle.**Se valorará:*** Conocimientos de productos usados en clínicas dentales (materiales, instrumental, equipamiento).* Experiencia en e-commerce o atención al cliente digital.* Perfil comercial o experiencia en captación y fidelización de clientes.* Actitud positiva y motivación por crecer profesionalmente.En Henry Schein promovemos un entorno de trabajo inclusivo, diverso y respetuoso. Valoramos la diversidad de personas, ideas y experiencias, y fomentamos la igualdad de oportunidades sin distinción de género, orientación sexual, raza, etnia, edad, discapacidad, religión o cualquier otra condición. Todas las personas cualificadas son bienvenidas a postular.We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time. We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career. Thank you very much, and we wish you the best of luck in your professional search! At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law.Over Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the GreatDepression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries andterritories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our as our founders would have wanted. We live those values by ensuring that our culture focuses on the of our team, which we accomplish by providing a for individuals to develop and contribute authentically, with opportunities to and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of, as a result of a physical or mental impairment, you can request reasonable accommodations.Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request.US Candidates: UK and Ireland Candidates: and New Zealand Candidates: Candidates: Candidates: ### Workplace Remote TypesIt is important to us to offer different types of work arrangements. Please see the types we offer below:
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