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Salesforce field service developer

Roche
Omega CRM, A Merkle Company
Publicada el 22 mayo
Descripción

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Field Service Developer. Responsibilities * Analyze requirements. * Participate in the technical design of projects. * Provide effort estimations for projects. * Work collaboratively with the Omega team and/or the client’s team to help achieve project objectives. * Analyze and optimize application performance. * Identify potential technical risks in the project and propose alternative solutions. * Collaborate with technology providers when required by the project. * Document processes and track system performance metrics. * Validate and test the technical solution against business requirements. * Train end users on the developed functionality and proper use of the software applications. * Implement the latest technological advancements and solutions. * Ensure compliance with the software quality standards established by Omega's Technical Management. * Generate technical documentation for completed projects. * Actively contribute to the training and development of other team members. * Collaborate in Omega’s community of practice by sharing technical knowledge. * Identify potential methodological improvements for the technical team. * Evaluate and recommend products and systems that drive technological innovation. Knowledge / Experience * Degree in Computer Engineering or a similar technology-related field. * At least 3 years of experience as a Salesforce Developer. * Experience developing solutions on Salesforce Field Service is mandatory. * Knowledge of development technologies (APEX, Visualforce, LWC, migration tools, SOQL, web services). * Understanding of both DevOps/Agile (SCRUM) and Waterfall delivery principles, as well as the importance of SDLC (Software Development Life Cycle) and coding methodology principles, is a plus. * Ability to work independently and take ownership of assigned applications. * Excellent spoken and written English. * Any Salesforce certification is a plus. What do we offer * Permanent contract. * Flexible Schedule. We make it easy. Balance your professional and personal life. * Trainings & Certifications. Improve your skills and get the official certificate from our main partners. * Home Office. * Flexible retribution (public transport ticket, Ticket restaurant, …). * Health insurance. * OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

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