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Descripción del trabajo
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration?
Become our client's new back-office specialist in Barcelona!
Your responsibilities and impact as a Senior Administration Support will be :
- Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts, payment issues, etc.
- Receiving registration files and uploading them into the system. Updating of the insured base.
- Ensuring a swift and fast resolution for problems.
- Management of communications with clients and with service providers.
- Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction.
- Being in contact with customers directly and understanding their needs.
Skills, qualifications, and interests you need to succeed in this role :
- A native level of German and a good level of English.
- Having previous experience / background in administrative / back-office work, preferably 1-3 years.
- Strong Excel skills. Ability to create pivot tables and use several functions in Excel such as vlookup, iserror, etc.
- Working coordinated, organized, and autonomously.
- Being energetic, innovative, and working proactively at a fast pace.
- Excitement about intercultural communication and the expatriate lifestyle.
- Living in or willing to relocate to Barcelona for an international career and life experience.
- Having a valid Spanish work permit (required).
What’s in it for you?
- Contract: 3 months + 3 months + permanent contract.
- Working hours: 40 hours/week, Mon-Fri 9 AM - 6 PM.
- Salary: 25000-27000 gross / year depending on the experience level.
- 24 days / year holiday.
- Stable and international work environment.
- Fast-growing company.
What should you expect from living in Barcelona?
- The unique experience of an international and diverse culture.
- A beautiful beach city surrounded by both coastal towns and mountains.
- Delightful gastronomic experiences of Spanish, Catalan, and world cuisines.
- Quite a dynamic and active urban life where it is difficult to get bored.
- Sunny days, Mediterranean weather, and a relaxed lifestyle.
- An attractive startup and innovation hub with exciting opportunities.
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