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Descripción del trabajo
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration?
Become our client's new back-office specialist in Barcelona!
Your responsibilities and impact as a Senior Administration Support will be :
Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts, payment issues, etc.
Receiving registration files and uploading them into the system. Updating of the insured base.
Ensuring a swift and fast resolution for problems.
Management of communications with clients and with service providers.
Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction.
Being in contact with customers directly and understanding their needs.
Skills, qualifications, and interests you need to succeed in this role :
A native level of German and a good level of English.
Having previous experience / background in administrative / back-office work, preferably 1-3 years.
Strong Excel skills. Ability to create pivot tables and use several functions in Excel such as vlookup, iserror, etc.
Working coordinated, organized, and autonomously.
Being energetic, innovative, and working proactively at a fast pace.
Excitement about intercultural communication and the expatriate lifestyle.
Living in or willing to relocate to Barcelona for an international career and life experience.
Having a valid Spanish work permit (required).
What's in it for you?
Contract: 3 months + 3 months + permanent contract.
Working hours: 40 hours/week, Mon-Fri 9 AM - 6 PM.
Salary: 25000-27000 gross / year depending on the experience level.
24 days / year holiday.
Stable and international work environment.
Fast-growing company.
What should you expect from living in Barcelona?
The unique experience of an international and diverse culture.
A beautiful beach city surrounded by both coastal towns and mountains.
Delightful gastronomic experiences of Spanish, Catalan, and world cuisines.
Quite a dynamic and active urban life where it is difficult to get bored.
Sunny days, Mediterranean weather, and a relaxed lifestyle.
An attractive startup and innovation hub with exciting opportunities.
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