DescriptionAtOKU,we believe in curating extraordinary experiences for both our guests and our team.We are committed to attracting top-tier talent from around the world, bringing together passionate individuals who share our vision for exceptional hospitality.We are seeking an experienced and guest-focusedFront Office Supervisorto join us at OKU Ibiza, our five-star resort that redefines laid-back luxury on the island.This is a unique opportunity to be part of an award-winning and rapidly expanding lifestyle brand shaping modern hospitality through its laid-back luxury ethos.OKU Ibiza is a stunning retreat that blends contemporary design, immersive dining, and a vibrant social atmosphere.As part of this exciting journey, you'll join a dynamic and collaborative team that celebrates initiative, creativity, and excellence, offering ample opportunities for growth within a brand that continues to set new standards in luxury hospitality.ABOUT OKU'OKU' is derived from the Japanese spiritual and architectural concept that means 'inner space'.OKU Hotels is a boutique collection of soulfully curated, laid-back luxury hotels, created for the modern traveler.Each property is designed around barefoot luxury, local connection, and slow living.OKU Hotels is headquartered in London, with current properties operating in Ibiza, Andalusia, and Kos, and a confirmed pipeline of hotels set to open in Turkey and the Maldives.OKU aims to own and/or operate a collection of over ten exquisite properties in new and captivating destinations worldwide over the next five years.RESPONSIBILITIES OF THE ROLEAs a key contributor to the OKU guest experience, you will embody our laid-back luxury ethos through leadership, professionalism, and exceptional front desk service.Supervise and support the reception team to ensure seamless daily front office operations.Lead by example, delivering warm, personalized, and efficient service during check-in and check-out procedures.Monitor room allocations, guest p