Transport and Repatriation Manager in Viking Travel Care has the overall day-to-day responsibility for managing the transport and repatriation team and the delivery of travel assistance transport and repatriation services according to agreements and contracts.
Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.
The role reports to Director of Travel Care.
Responsibilities
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* Management, guidance, support and coaching of Viking Travel Care’s transport team
* Overseeing all medical transport and repatriation operations, ensuring safe, medically appropriate, and efficient execution
* Ensuring adherence to agreed processes, procedures, and quality standards, particularly related to transport assignments
* Ensuring compliance with aviation medical requirements, IATA guidelines, and internal medical protocols
* Training and support for case handlers and operational teams regarding complex and high‑risk transport cases
* Coordinating with medical team, partners and stakeholders to ensure correct processes and recourses, Fit‑to‑Fly evaluations, and transport decisions
* Maintaining oversight of documentation, case quality, and operational accuracy
* Planning for the right resources, recruit, on- and offboard staff
* Participating and contributing to projects and processes aiming at development of Travel Care services
Qualifications
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* Leadership experience from a comparable environment with skills for building and developing teams and individuals.
* Several years’ experience with medical transport and repatriation for travel insurance customers, including co-transports and complex medical transports
* Relevant higher education, preferably from one of the industries like insurance, customer relations, international topics, travel sector, health sector, law.
* Clear communicator and a good people manager
* Fluent in English and either a Nordic language or Spanish (additional languages are a plus).
* Fluency in English, both written and spoken
* Fluency in either a Nordic language or Spanish
* Additional languages are a plus
Personal traits
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* Passion for helping people
* Independent and structured
* Entrepreneurial mindset; gets things done
* Solution-focused with flexible mindset
* Thrives in a hectic environment
Employment type
Fulltime.
Workplace
Primarliy Torrevieja or Fuengirola in Spain. xpzdshu
Start date
As soon as possible / To be agreed
Application deadline
29 March 2026. Applications will be evaluated continuously so please apply at earliest convenience.
Videos about Viking Travel Care
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you have any questions, you are welcome to contact
Antti Nuoranne, CCO Growth, e‑mail:
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