Pmaxon is a general provider of world-class precision drive systems. Our drives are perfectly suited for wherever extreme precision and the highest quality standards are necessary - on Earth, and on Mars. /ppFor creative minds and passionate doers, we offer a global yet trusted environment. Those who are curious and motivated to learn and grow will have the opportunity to develop their potential with us. /ppAs an bIT Business Analyst / Business Services Consultant – Sales Marketing /b, you will play a key role in ensuring that our global sales and marketing processes are supported by efficient, user-friendly, and stable solutions (ERP, CRM, Commerce), with a strong focus on continuous improvement, process optimization, and business alignment. /ppbr/ppYour responsibilities: /ppbr/pp• Analyze incoming questions, incidents, and requests from business departments, providing structured and solution-oriented support to global key users. /pp• Investigate issues by reviewing data, processes, and system behavior, and working together with stakeholders to identify solutions, explanations, or workarounds. /pp• Act as the link between business stakeholders and software development teams, gathering and translating business needs into clear system requirements. /pp• Design functional solutions, including feasibility checks, specifications, process documentation, and configuration descriptions in alignment with team input and share understanding. /pp• Perform system configuration and support implementation, ensuring alignment with agreed solution designs. /pp• Prepare and execute test cases, support user acceptance testing, and collaborate with process owners to ensure quality through structured validation and documentation. /ppbr/ppThis job is exactly right for you if... /ppbr/pp• You enjoy acting as a bridge between business and IT, translating needs into practical and efficient system solutions. /pp• You are analytical and solution-driven, with the ability to investigate issues and enjoy understanding system behaviors as well as the related business processes. /pp• You have experience working with ERP, CRM, or similar business systems, ideally in Sales and Marketing environments. /pp• You communicate clearly, confidently, and enjoy working with stakeholders across different countries and cultures. /pp• You work in a structured, reliable, and transparent way, taking ownership of your tasks and responsibilities. /pp• You collaborate closely with colleagues and feel comfortable taking initiative to move topics forward. /ppbr/ppWe know that not everyone will meet every requirement. If you are excited about the role and bring relevant experience, we encourage you to apply. /ppbr/ppWe also offer you... /ppbr/pp• A key role supporting and improving global Sales Marketing processes with direct business impact. /pp• A collaborative and international environment, working closely with stakeholders worldwide. /pp• An individual contributor role with high ownership and exposure to global systems and processes. /pp• A dynamic and friendly workplace in our Barcelona tech hub, combining startup energy with the stability of a Swiss industrial leader. /pp• International collaboration with global key users, especially in Switzerland, and cross-functional teams. /pp• Opportunities for continuous learning and growth through the maxon academy and professional development programs. /pp• A permanent contract, competitive compensation, and adaptable working hours supporting work–life balance. /p