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At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast‑growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.
We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest‑growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.
We are currently looking for a passionate and enthusiastic Account Manager to join our sales team.
The successful candidate will drive new business initiatives, develop and maintain relationships with key account stakeholders, and understand business drivers to effectively position and promote Sabio solutions. Collaboration with the presales and consultancy team to develop business cases based on ROI or customer service improvements will also be essential. The ideal candidate will have experience in solution/insight selling, a strong cultural fit with the drive to advance our business, and a keen interest in developing new knowledge and skills to play a pivotal role in driving change within our organisation.
Key Responsibilities
* Define a detailed Account Plan outlining Sabio’s current and future potential within the account and effectively communicate this internally.
* Develop the whole sales engagement process from the initial need creation to the negotiation of potentially complex high‑risk contracts.
* Be known in our industry and have the integrity and ability to network with key decision makers.
* Lead the whole process with very limited managerial support.
* Account Development: constantly look for growth opportunities both in existing customers and within new accounts.
* Business Planning & Management: strong focus on Strategic Planning and business outcomes.
* Continuous Professional Development is a key focus of all roles at Sabio.
* Seek innovative ways of working that create increased effectiveness.
* Growth Mindset.
* Challenge standard processes and procedures to ensure they are as good as they can be.
* Act as an ambassador of Sabio and its key partners at all times.
* Perform any other reasonable duties and responsibilities assigned by your manager.
Skills, Knowledge and Expertise
* Extensive industry experience selling solutions into businesses in Spain with demonstrable relationship business skills.
* Complete understanding of business, financials, products/services, the market and the needs/challenges of assigned accounts; recognized as an expert in many areas.
* Experience selling Cloud, Contact Centre, AI and data solutions.
* Proven, demonstrable over‑performance in a similar senior sales role through effective account development and planning capability.
* Ability to present and facilitate at C‑level.
* Excellent spoken and written proficiency in both Spanish and English.
* Strong interpersonal skills in building and maintaining collaborative relationships with cross‑functional teams; desire to exceed customer expectations.
* Strong team player, able to influence and lead a multi‑disciplined bid or technology team.
* Experience managing committed deals and forecasting to a high degree of quality and accuracy.
* \"can‑do\" approach.
This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company.
Benefits
* Pension Scheme
* Life insurance
* Plus many more!
Seniority level
Associate
Employment type
Full‑time
Job function
IT Services and IT Consulting and Telecommunications
Location
Madrid, Community of Madrid, Spain
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