Information Technology Technician – Job Opportunity!
We are looking for an IT Technician to join our team and support IT hardware deployments at client retail locations.
We are currently hiring for our client who has more than 75 years of expertise and more than 200,000 employees across 6 continents, delivering Global Information Technology, Consulting, and Business Process Services.
Mandatory Skills :
* SAP Consulting background
Desired Skills :
* SAP Support Background
* Support Experience in SAP projects
Languages Required :
English AND Spanish Mandatory
Years of Experience Needed :
10+ Years
Job Description : Roles and Responsibilities :
* Manage the delivery of SAP application support and maintenance services
* Manage client relationships
* Track KPIs and SLAs
* Ensure services are delivered to the client's satisfaction
* Lead project teams - Functional and Technical
* Work on process improvements and automation ideas
* Monitor progress of all the developments
* Prepare weekly, monthly, and quarterly governance reports
* Ensure compliance with contractual service levels
* Proactively mitigate risks and detect issues
Diversity and Inclusion : We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.
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