Are you looking for an exciting challenge in customer service Then youve come to the right place! We are currently looking for dedicated and communicative agents (m / f / d) for our Customer Service Team for SIXT Share in Spain! If you want to create an unforgettable experience for every customer then you are welcome to join us on this journey into the future of mobility. We look forward to receiving your application!
YOUR ROLE
You will respond to all incoming customer enquiries before during and after booking by email and telephone
You will handle complaints
You will collect feedback from our customers thereby supporting the success of SIXT and contributing your suggestions for improvement
You are willing to work shifts nights and weekends
YOUR SKILLS
Language skills with fluent German and very good English (B2 or higher).
Customer experience with proven ability in delivering excellent service.
Communication with strong skills empathy and enjoyment in partner and customer interaction.
Problem-solving with quick reactions to new situations and strong analytical ability.
Technical proficiency with confidence in using PC and Microsoft Office.
WHAT WE OFFER
Work-Life Balance This fully remote position gives you the flexibility to work 100% from home allowing you to better balance your professional and personal life
Employee Benefits Take advantage of a wide range of discounts on SIXT rent share ride and SIXT as well as exclusive deals on travel tech and lifestyle products
Team Building Activities and International Events Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world
Professional Growth Work alongside a highly motivated and skilled team with plenty of opportunities to learn grow and advance your career in a dynamic international environment
Apply now and become part of an international forward-thinking team thats redefining premium mobility every day. Were excited to meet you!
Additional Information
About us : We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Employment Type: Full-time
Remote Work: No
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