Responsibilities
Start Month: January 2026
1. You will act as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer/partner with internal teams.
2. You will demonstrate basic technical concepts and prove those design solutions' capability through design collaboration sessions with the customer/partner and support customer skilling needs by participating in discussions on technical delivery with other internal and external stakeholders to transfer knowledge and contribute to customer readiness.
3. With supervision, you will identify issues and advise customers/partners to operate and optimize performance in accordance with Microsoft best practices and apply methodology and governance, as directed, to minimize business and technical risks and ensure quality assurance while contributing to the design and/or delivery of solutions.
4. You will learn about the products, services, and value propositions of Microsoft's Cloud and support businesses, sharing learnings with others (e.g., peer groups, customers) as appropriate, and assess customer/partner needs to identify growth opportunities.
5. You will learn to identify and communicate areas in intellectual property (IP) that need refreshing or have gaps and contribute to IP development with guidance/supervision.
6. You will leverage development opportunities (e.g., mentorships, role-based resources, training courses, internal events such as Ready, Build, Ignite) to learn new technologies or services.
7. You will embody our culture and values.
Qualifications
Required Qualifications
* Bachelor's Degree or Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 1+ year(s) work or internship experience involving cloud/infrastructure technologies, IT support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
* Fluent in English.
Preferred Qualifications
* Bachelor's or Master’s Degree (or currently pursuing) in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years’ experience in cloud/infrastructure technologies, IT support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
* Technical Certification in Cloud (e.g., Azure, AWS, Google, security certifications).
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on employment nature and country.
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