**About us**:
**Purpose of the job**:
As a transport dispatcher/planner you represent our company with enthusiasm. Together with the operational team, you are responsible for the planning process within our distribution center. You are the link between the customer and the driver. You listen carefully to the needs of both the customer and the driver. Your experience allows you to empathize with the driver's situation and therefore make a perfect planning. You are service-oriented, you are proactive and consistent, you process everything neatly in the TMS system.
You will have a diverse and challenging range of tasks:
- Follow up and solving occurring (planning related) problems;
- Handle any kind of complaints;
- Investigate questionnaire from customer in our warehouse and/or with carriers;
- Identifying bottlenecks and implementing improvements;
- Provide input regarding the planning system and perform test work;
- Giving input, thinking along and giving advice on forecasts/tactical planning;
- The right balance between costs and quality over the overall planning;
- The (telephone) contact with suppliers, transporters and internal stakeholders regarding orders;
- Placing transport orders and processing them;
- Monitoring planned transports and responding immediately to any deviations;
- Ensure a stable transport network;
- Build a good customer relationship;
- Additional administrative work.
**Profile**:
- At least a secondary vocational education, preferably in logistics;
- A good command of the English language in word and writing;
- Affinity and/or experience with logistics/transport;
- Experience with Excel;
- Experience with planning programs is an advantage;
- Adaptable availability between 07:00 - 19:00 from Monday to Friday
- Able to work independently;
- High degree of accuracy.
**Benefits**:
In addition to a competitive salary, we offer excellent secondary benefits.
- Fully paid health insurance
- Fully paid Basic Fit membership
**Come join us!**: