Company Overview
Amazon is the most customer‑centric company. Work hard, have fun, and make history. The company offers customers—and sellers/vendors—high‑level services, encouraging their participation and business growth. It has become the most customer‑centric company worldwide by helping customers find everything online at great prices and convenience.
Career Opportunity
As a Vendor Consultant (VC) you will shape and deliver on a strategy for managing key metric pillars for Amazon Vendors. You will collaborate internally with leaders from Retail and Vendor Services teams and be responsible for certain aspects of the vendor’s business on Amazon. You will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon websites. You will conceive, create and analyze data to grow the vendor’s supply‑chain efficiency, traffic, customer conversion and revenue. You will also look into strategic and operational aspects of their business, perform root‑cause analysis of issues and opportunities, and manage vendor relationships.
Key Job Responsibilities
* Proactively reviews performance of business metrics to identify and execute actions to improve metrics.
* Collaborates and leverages stakeholders/partner teams to achieve goals.
* Partnering with Retail Team to manage vendor relationship by championing the vendor’s needs at Amazon.
* Build and execute on a strategic plan on relevant metrics for the vendors and Amazon.
* Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience.
* Conduct deep dive analysis on handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience.
* Provide thought leadership around planning, roadmaps and execution.
* Establish long‑term partnerships with key vendor partners for the group of vendors handled.
* Support the launches of new programs, categories and features.
* Conduct regular weekly and monthly business reviews with the vendors, highlighting business metric performance and building action plans.
* Metric influencing – understand metrics and create realistic forecasts. Take calculated risks, and react quickly with new action plans.
Basic Qualifications
* Speak, write, and read fluently in Japanese.
* A bachelor’s or equivalent business school degree.
* Strong presentation skills, ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions‑oriented.
* Data analysis skills – ability to collect, clean, interpret, challenge and question data and provide solutions. Demonstrated ability to manage the business.
* Influencing skills – metric influencing: ability to understand a metric and create realistic forecasts; negotiation skills.
* Ability to operate in a fast‑moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives.
* Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems.
* Ability to work in teams and ultimately focus on delivering results with high standards.
* Excellent working knowledge of Microsoft Office applications (Excel, Outlook, Word) and Content Management Systems – able to learn and use new tools and systems quickly.
Preferred Qualifications
* Relevant experience (minimum 3 years) in vendor management, sales, post‑sales, account management or business development in managing B2B business.
* Knowledge of SQL and Python.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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