Job Title: Head Hostess
Location: Lobito de Mar, Ibiza
About Us
Lobito de Mar is a vibrant, high-end dining destination known for its Mediterranean flair, exceptional seafood, and lively atmosphere. We pride ourselves on delivering a seamless guest experience that blends refined service with the relaxed spirit of Ibiza.
Role Overview
We are seeking an experienced and charismatic Head Hostess to lead our front-of-house reception team. This role is pivotal in shaping the first and last impression of our guests, ensuring a warm welcome, efficient seating, and a flawless reservation flow in a fast-paced, high-volume environment.
Key Responsibilities
* Lead and manage the hostess team, ensuring consistent service standards and professional presentation
* Oversee reservation systems, optimize table allocation, and manage guest flow throughout service
* Greet guests with warmth and professionalism, handling VIP arrivals and special requests with discretion
* Coordinate closely with the restaurant manager, floor staff, and kitchen to ensure smooth operations
* Train, mentor, and schedule hostess staff, fostering a positive and high-performing team culture
* Handle guest feedback and resolve issues promptly to maintain an exceptional dining experience
* Maintain accurate records of reservations, guest preferences, and special events
Requirements
* Proven experience as a Head Hostess or senior hostess in a high-end or high-volume restaurant
* Strong leadership and organizational skills
* Excellent communication and interpersonal abilities
* Fluent in English; Spanish and other languages are a strong advantage
* Ability to multitask and remain composed under pressure
* Professional appearance and a genuine passion for hospitality
* Familiarity with reservation management systems
What We Offer
* Competitive salary and performance-based incentives
* Opportunity to work in one of Ibiza's most dynamic dining venues
* A collaborative and energetic team environment
* Career growth and development opportunities
How to Apply
If you are passionate about hospitality and thrive in a fast-paced, guest-focused environment, we would love to hear from you. Please submit your CV.