Who We AreSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.Role OverviewThe Community & Social Media Manager will be responsible for managing Spoki’s social media channels, building and engaging our community, and supporting brand awareness and product education through strategic content and conversations.This role combines content creation, community engagement, social listening, and influencer collaboration to position Spoki as a leader in AI-driven conversational marketing.Key ResponsibilitiesSocial Media ManagementManage and grow Spoki’s presence on platforms such as LinkedIn, X (Twitter), YouTube, Instagram, TikTok and emerging channelsPlan and execute the social media content calendar aligned with marketing campaigns and product launchesPublish posts, monitor performance, and optimize engagementContent & StorytellingCollaborate with the marketing team to translate product features, case studies, and industry insights into engaging social contentCreate and coordinate content formats including:Product explainersAI and WhatsApp industry insightsVideo snippets and short-form contentEvent coverage and thought leadership postsCommunity ManagementEngage daily with our audience: respond to comments, messages, and mentionsFoster meaningful conversations with customers, partners, and prospectsIdentify and highlight community success stories and use casesInfluencer & Partnership EngagementIdentify and collaborate with industry influencers, creators, and