What you will do on your journey with WebBeds.
We are currently seeking an experienced and detail-oriented Payroll and Benefits Manager to join our team. This role is responsible for overseeing and managing the organization's payroll processing, employee benefits administration, and ensuring full compliance with local labor laws and internal policies.
In this role you will:
As a Payroll and Benefits Manager, you will lead the design, implementation, and management of WebBeds’ global compensation and benefits strategies. By aligning competitive pay structures, innovative benefit programs, and compliance with regional regulations, you will ensure that WebBeds attracts, motivates, and retains top talent. Your role will be instrumental in building an employee value proposition that reflects our commitment to our company values.
Key Responsibilities.
* Design and manage global compensation structures, ensuring alignment with industry benchmarks and internal equity.
* Lead the development, implementation, and administration of employee benefits programs that meet the diverse needs of a global workforce.
* Conduct regular market analysis to assess the competitiveness of salary and benefits offerings across regions.
* Collaborate with T&C Executive partners and regional teams to tailor compensation and benefits programs to local markets while maintaining global consistency.
* Ensure compliance with local, regional, and global labour laws and regulations related to compensation, benefits, and tax requirements.
* Manage annual compensation review cycles, including merit increases, bonuses, and incentive programs.
* Develop and maintain policies, guidelines, and tools to support compensation and benefits decision-making.
* Partner with Talent Acquisition, Labour Relations & Total Rewards to align job grading and salary bands with hiring strategies.
* Provide leadership with insights and analytics on compensation and benefits trends, effectiveness, and return on investment.
* Act as a trusted advisor to senior leaders, providing strategic guidance on compensation and benefits initiatives.
* Lead employee communications and engagement efforts around compensation and benefits programs to ensure transparency and understanding.
The skills we would love to see in your suitcase.
* Minimum 7 years of experience within HR/Talent & Culture service centres or shared services
* 5+ years of people management experience
* 3+ years of experience in a strategic role
* Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred
* Proven experience in HR/Talent & Culture service delivery or contact centre management, preferably in a shared services or centralized HR/Talent & Culture environment.
* Strong generalist HR/Talent & Culture knowledge, including an understanding of policies, procedures, and employment legislation.
* Excellent communication and interpersonal skills, with a focus on delivering outstanding customer service
* Proficiency in using HR/Talent & Culture systems, ticketing platforms, and knowledge management tools
* Experience in process improvement, workflow management, and leveraging technology to enhance service delivery
* Strong leadership skills with experience in managing and developing teams
* Analytical mindset with the ability to track performance metrics and identify improvement opportunities
* Problem-solving abilities, with a proactive approach to resolving issues and escalating where necessary
* Adaptability to work in a fast-paced, dynamic environment and manage competing priorities effectively
WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking;
and products help our partners deliver amazing travel experiences, enabling travel the world over.
Some things that make us stand out!
* We are a truly global travel organisation, with a global footprint.
* We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries.
* We partner with over 500,000 properties in more than 39,000 locations.
* We work with more than 50,000 travel buyers in 140 source markets.
* We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking.
Working at WebBeds
WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds.
Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.
Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.
Our operation.
We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide.
WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.
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