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**In Collaboration, We Are Hiring!**
Senior Account Manager
Location: Philippines
Full-time Opportunity
Are you a skilled professional with a passion for solving technical challenges and delivering exceptional customer service? Join a global leader in video conferencing and collaboration solutions and make an impact on customers worldwide!
What You’ll Do
* Diagnose and resolve after-sales technical issues, delivering professional solutions to ensure satisfaction.
* Document, analyze, and report customer problems, ensuring timely internal communication and resolution.
* Tackle assigned tasks with efficiency, ensuring issues are closed effectively.
What You’ll Bring
* Bachelor’s degree in networks, electronics, communications, or computer-related fields.
* Fluency in English (listening, speaking, reading, and writing); knowledge of Chinese, German, French, or Spanish is a plus.
* Strong communication skills, service mindset, and a collaborative team spirit.
* Experience in implementation, testing, or technical support is a big advantage.
* Prior experience in IT call center services is highly valued.
Why Join Us?
* Competitive remuneration package.
* Work with a global leader in the tech industry.
* Opportunities for growth and professional development.
* Join a collaborative and innovative team delivering cutting-edge solutions.
About Our Client
Our client, a top global brand in video conferencing and voice communications, operates in 140+ countries, delivering innovative and user-friendly solutions. Recognized as the No.1 provider of SIP phones, they lead the industry with quality and innovation.
Ready to Elevate Your Career?
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