At Pacto, we are recruiting on behalf of our client: the world’s #1 multinational manufacturer of major home appliances for 17 consecutive years. In Spain, the company markets a wide range of major and small domestic appliances, as well as televisions, through its leading global brands.
Their manufacturing facilities are located in China and Turkey.
The Head of Supply will be responsible for optimizing inventory levels by controlling demand, sales forecast, and order entry/product output, as well as leading the Logistics and Demand Planning teams, ensuring accurate planning, efficient inventory management, and thorough control of logistics costs.
This person will report to Head of Demand to Delivery and will be the key coordinator between sales, logistics, planning, and business units to ensure product availability, improve forecast accuracy, and optimize E2E logistics flows.
Roles and Responsibilities Inventory Management and Optimization
Optimize stock levels ensuring the balance between availability and financial efficiency.
Oversee demand control, Sales FCST, and order entry/output.
Identify risks of overstock, stockouts, or slow-moving products, proposing action plans.
Logistics Cost Control and Analysis
Analyze and optimize costs of maritime transport, D&D, and inbound transportation.
Evaluate efficiency opportunities in suppliers, routes, and transportation modes.
Warehousing
Supervise and control storage costs, handling, and available capacity.
Improve internal processes to increase productivity and reduce costs.
Control delivery costs, routes, and operational efficiency.
Optimize the distribution network ensuring agile and competitive service.
Direct Delivery
Analyze loads, routes, and forecasts to increase the volume of direct deliveries in coordination with sales, planning, and logistics.
Demand Management and Forecasting
Lead alignment between Demand Planning, Business Managers, and the Sales team to ensure a common Forecast vision.
Conduct advanced analysis of indicators to improve Sales Forecast Accuracy.
Lead the review of arrivals, forecast adjustments, and resolution of deviations.
Ensure a structured, predictable, and results-oriented S&OP/S&OE process.
Customer Service and Service Level (OTIF & KPIs)
Ensure compliance with key service indicators: OTIF, Fill Rate, On-Time Delivery, Lead Time, incident ratio, and returns.
Analyze deviations and lead cross-functional action plans with logistics, planning, sales, and business.
Ensure structured monitoring within S&OE/S&OP processes, integrating service KPIs as a central part of decision-making.
Drive continuous improvement actions to increase Direct Delivery, delivery experience, and service level to retail customers and traditional channels.
Management of Logistics Operators (3PL) and Last Mile
Responsible for operational and contractual monitoring of 3PLs, including warehousing, handling, inbound, outbound, and transportation.
Define, negotiate, and periodically review SLAs, KPIs, and performance dashboards with operators.
Manage and optimize last-mile services, ensuring efficiency, timely compliance, and delivery quality.
Lead continuous performance evaluation of suppliers, proposing improvements in network, capabilities, routes, and E2E efficiency.
Team Leadership and Coordination
Lead, develop, and motivate Logistics & Demand Planning teams.
Foster a culture of analysis, continuous improvement, and data-driven decision-making.
Establish KPIs, monitor progress, and ensure achievement of objectives
Qualifications
Degree in Engineering, Business Administration, Economics, or similar
Master´s degree in Supply Chain, Operations, or Data Analytics is a plus
Minimum 10 years of experience in Supply Chain managing logistics operators, optimizing logistics costs, and leading teams in mass distribution, consumer electronics, or high-turnover product sector
Deep knowledge of forecasting processes, planning, and S&OP.
Proficiency in analytical tools and advanced Excel;
ERP/SAP, Power BI, or demand planning tools
Strong analytical skills focused on cost reduction and optimization.
We are a company committed to equality and do not discriminate on the basis of gender, ethnicity, sexual orientation, disability, age, or any other legally protected characteristics. Our selection process is strictly based on objective criteria regarding professionalism, merit, and capability.
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