C.H. Robinson is looking for a Global Forwarding Agent - Ocean Export to join our Global Forwarding division in Barcelona. This role provides an exciting opportunity to become a versatile expert in global forwarding, tackling diverse challenges across regions and industries.
At C.H. Robinson, we believe that in-person collaboration fuels innovation and drives success. In this role, you'll spend three days a week on-site, working alongside talented peers to spark creativity and achieve impactful results. With the flexibility to work remotely two days a week, this position offers the perfect balance between teamwork and independence.
Are you a detail-oriented, problem-solver, resilient and with a passion for global logistics? If this resonates with you, we would love to learn more about your experience and what drives you. Apply today and take the first step toward a fulfilling career in global logistics with C.H. Robinson!
RESPONSIBILITIES:
The duties and responsibilities of this position consists of, but are not limited to, the following:
Maintain Operational Excellence:
* Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
* Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally
* Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
Facilitate Relationships:
* Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution
* Build great relationships with customers, responding timely and following up on issue resolution
* Provide reporting and documentation support to internal and external customers
* Participate in customer business reviews
* Contribute to seamless forwarding operations across various regions, gaining exposure to unique challenges and client needs
QUALIFICATIONS
Required:
* Minimum 1-3 years of Ocean Export experience
* Fluency in English and Spanish (written and verbal)
Preferred:
* Ability to work in a fast-paced and deadline-driven office environment
* Critical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
* Knowledge or coursework in Supply Chain, Logistics, or International Business
* Proficiency in Microsoft Office Suite of programs
* Excellent customer service skills and follow-up to be utilized with customers and the network
WHAT WE OFFER?
* Real opportunities to grow your talent in a fast-moving, global organization
* A fun, open, and inclusive workplace that encourages innovative thinking
* Possibility to develop your language skills in our multilingual offices
* Opportunities for professional growth with access to training platforms
* Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
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