We are looking for a highly motivated Delivery Manager (or Associate Manager, depending on experience level) to join our Delivery team. In this role, you will be responsible for implementing AI-powered solutions for our global retail clients. You will manage delivery processes end-to-end, working closely with internal product, engineering, and customer success teams, as well as client stakeholders.
The ideal candidate is a strong project and people manager who is comfortable in client-facing roles, has experience in inventory and demand planning, and is passionate about delivering operational excellence in complex, multi-stakeholder environments.
What You’ll Do
* Lead the successful delivery and implementation of inventory and pricing solutions to enterprise clients
* Serve as the key point of contact for client stakeholders during the delivery phase
* Manage project scope, timelines, milestones, and resource allocation in alignment with Invent’s delivery methodology
* Ensure high-quality delivery in line with Invent.ai standards and processes
* Collaborate with internal teams to align technical delivery with client needs
* Lead, coach, and develop cross-functional delivery teams
* Anticipate and manage project risks and dependencies, ensuring proactive communication and resolution
* Ensure client satisfaction and long-term relationship building through consistent, value-driven delivery
* Contribute to the continuous improvement of delivery processes and internal tools
Requirements
* 7+ years of experience in project or program management, preferably in enterprise SaaS or consulting
* Experience in inventory optimization, demand forecasting, or supply chain planning is strongly preferred
* Background in Industrial Engineering, Supply Chain Management, or a related quantitative field
* Strong track record of client-facing delivery experience across multiple markets (international experience is a big plus)
* Demonstrated ability to manage complex projects with multiple stakeholders and cross-functional teams
* Experience managing and mentoring team members, providing feedback and coaching
* Excellent organizational and communication skills in English
* Proficiency in project management tools (e.g., Jira, Asana, MS Project)
* Analytical mindset with a strong understanding of retail supply chain dynamics
* Coding and analytics experience using SQL and at least one analytics-focused language such as Python is a plus
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