Global Process Owner for Serialization and Product Tracking
Job ID REQ-10054898
Spain
Summary
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Location: Barcelona, Spain
Relocation Support: This role is based in Barcelona, Spain. Novartis is unable to offer relocation support: please only apply if accessible.
Step into a pivotal role where your expertise in serialization and product tracking will shape the future of pharmaceutical operations. As the Global Process Owner, you’ll lead the charge in optimizing end-to-end processes, driving automation, and ensuring compliance across global markets. This is your opportunity to influence strategic decisions, collaborate with cross-functional leaders, and make a meaningful impact on patient safety and supply chain excellence.
About the Role
Key Responsibilities
* Map and document serialization and product tracking processes across manufacturing, warehouse, and supply chain
* Implement business process management standards and conduct regular assessments
* Identify and prioritize improvement areas using assessment results and performance data
* Drive global and local process standardization through step-out management framework
* Define and monitor KPIs to measure and improve process performance
* Collaborate with data owners and stakeholders to streamline end-to-end processes
* Lead technology adoption and automation initiatives to enhance process efficiency
* Establish process roles, responsibilities, and governance aligned with global frameworks
* Build and sustain communities of practice for process operations and knowledge sharing
* Benchmark internal metrics against industry standards to ensure continuous improvement
* Proven expertise in serialization and product tracking within the pharmaceutical industry
* Hands-on experience with manufacturing and packaging line processes
* Proficiency in SAP systems, including SAP ATTP and SAP ICH
* - Strong background in process mapping and documentation
* Familiarity with Lean Six Sigma or similar process improvement methodologies
* Strategic thinking and ability to influence senior stakeholders
* Excellent communication skills across all organizational levels
* Solid understanding of global business operations and data governance
* Certification in Lean Six Sigma or similar process improvement methodology
* Experience working in a global matrix organization with cross-functional teams
Benefits & Rewards:Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:Novartis Life Handbook
Benefits in Spain include Company Pension plan; Life and Accidental Insurance; Meals; Allowance or Canteen in the office; Flexible working hours.
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Global Process Owner for Serialization and Product Tracking
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