Quality Auditor - Italian, AGI Data Services - Ground Truth Quality
We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our integral network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.
Responsibilities
- Conduct quality audits on individual workflows and units delivered by Data Associates
- Coach and calibrate Data Associates co-located at your site to improve performance
- Provide detailed insights on Data Associate-level quality and identify root causes of issues
- Perform manual reviews to validate automated quality measurement systems
- Document and report quality findings accurately and efficiently
- Perform audits to support deep dives and escalations as needed
- Maintain strict compliance with quality standards and procedures
- Work closely with Quality Audit Managers to improve processes and implement best practices
- Contribute to continuous improvement initiatives within the quality assurance team
Basic Qualifications
- C1+ or equivalent fluency in Italian language
- Good working knowledge (B1+) in both spoken and written English
- Experience in Machine Learning/Data Labeling operations
- Strong analytical and problem‑solving skills
- Excellent attention to detail
- Strong communication skills in Business English
- Experience with quality management tools and systems
- Ability to work in strict compliance with internal guidelines
- Understanding of data annotation and quality metrics
- Proficiency in Excel and data analysis tools
- Ability to work effectively in a team environment
- Adaptability to changing priorities and workloads
Preferred Qualifications
- Prior experience in a quality assurance role within the tech industry
- Familiarity with AI and machine learning concepts
- Experience with speech or language data
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