About FirstIgnite:
FirstIgnite builds best-in-class artificial intelligence software for universities and research hospitals. Founded in 2019, we are a 20+ person team with over 150+ university customers across 6 continents.
Role Overview:
We are seeking a driven and relationship-focused Account Executive with experience closing SaaS contracts in EMEA. In this role, you will manage the full sales cycle; from prospecting and qualification to demos, negotiation, and signed agreements; while representing FirstIgnite at industry conferences and events. You'll be a key partner to our Product and Partnerships teams, ensuring customer needs and market insights directly shape platform improvements.
Responsibilities:
* Book qualified appointments and manage a steady pipeline of prospects.
* Identify, qualify, and convert high-value opportunities.
* Conduct technical product demos tailored to customer needs.
* Negotiate pricing and contract terms.
* Secure signatures and close SaaS agreements.
* Travel to conferences and events as a FirstIgnite representative.
* Build and maintain strong, long-term customer relationships.
* Provide timely, actionable feedback to the Product team to refine platform features.
* Report directly to the Head of Partnerships.
Requirements:
* Proven experience closing SaaS contracts and managing the full sales cycle.
* Based in Europe with fluency in English and at least one additional language (German, French, or Spanish preferred).
* Strong communication, presentation, and relationship-building skills.
* Highly effective working in a remote environment; self-motivated with excellent time management.
* Ability to understand technical products and translate value clearly to prospects.
* Strong organization, pipeline management, and CRM proficiency.
* Comfort with outbound outreach, lead qualification, and demo delivery.
* Ability to travel for customer meetings, conferences, and industry events.
* Results-oriented mindset with a consistent track record of meeting or exceeding quotas.