Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service.Responsibilities- Fill the proper installation documents accordingly, manage equipment (Service Now, reporting, acceptance test)- Work on site and remotely as a mixed assignment- Identify and communicate risk analysis and problems- Cooperate with R&D to solve problems and conduct proper risk analysis- Ensure correct forwarding of the documents to all involved parties, especially the specific features of the implemented projectQualifications- At least 2 years of professional experience in managing complex customers and hospital workflow- Good knowledge of IT network and domain- Experience with Windows Server, Linux/Unix, SQL, scripting, DNS server- Customer focus attitude and problem-solving skills- Solid communication skills (oral and written) to interact effectively and professionally with both internal and external customers- Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus- Oracle DBA or expert in Oracle database could be a plus- Good language skills in Spanish and English, both written and verballyLocationMadrid metropolitan area, SpainJob SegmentSystems Engineer, System Administrator, Database, DBA, Oracle, Engineering, Technology#J-18808-Ljbffr