Account Manager, PCS - Remote or Office based - Spain
About ICONICON plc is a world-leading healthcare intelligence and clinical research organization. We foster an inclusive environment that drives innovation and excellence, and we welcome you to join us in shaping the future of clinical development.
Role OverviewThe Account Manager role is within the Client Management team - Language Services - Spain. This is an exciting opportunity to join our Language Services team within the Clinical Research Industry. Do you have an interest in languages? Are you interested in coordinating clinical translation and linguistic validation projects, utilizing your client management skills while providing excellent customer service? If so, this is the job for you.
Responsibilities
Serve as the main point of contact for clients throughout project lifecycles.
Analyze client needs and offer appropriate solutions, including budgeting and proposal writing.
Manage client relationships, coordinate with internal teams and external parties.
Ensure client satisfaction and project delivery within set timelines and quality standards.
Process requests independently using standard tools and quality processes.
Qualifications
Excellent customer service and communication skills.
Experience in client services and the translation industry.
Knowledge of clinical outcomes assessments and linguistic validation is a plus.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks independently.
Proficiency with MS Office Suite.
What ICON OffersCompetitive salary, benefits focused on well-being and work-life balance, including annual leave, health insurance, retirement plans, and more. We value diversity and are committed to providing an inclusive environment.
Additional InformationThis job posting is active. Interested candidates are encouraged to apply regardless of whether they meet all requirements. For current ICON employees, please apply through the internal portal.
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