Job Description
SO/ Sotogrande, a luxurious hotel located in the beautiful coastal town of Sotogrande, Spain, is seeking a friendly and efficient Bellboy to join our exceptional team. As a Bellboy at SO/ Sotogrande, you will play a crucial role in ensuring our guests have a memorable and comfortable stay from the moment they arrive until their departure.
* Greet and welcome guests upon arrival, assisting them with luggage and escorting them to their rooms
* Provide information about hotel amenities, local attractions, and respond to guest inquiries
* Assist with parking and valet services when required
* Manage luggage storage and retrieval for guests
* Deliver messages, packages, and room service orders to guest rooms
* Maintain cleanliness and organization in the lobby and entrance areas
* Assist with special requests and ensure prompt resolution of guest concerns
* Collaborate with other departments to ensure seamless guest experiences
* Adhere to hotel safety and security procedures at all times
Qualifications
* Strong communication skills with a friendly and professional demeanor
* Customer service orientation with a passion for hospitality
* Physical stamina and strength to handle luggage and stand for extended periods
* Basic computer skills for managing guest requests and information
* Excellent multi-tasking ability and attention to detail
* Fluency in English and Spanish (required due to the location in Sotogrande, Spain)
* Previous experience in hospitality or customer service (preferred)
* High school diploma or equivalent (preferred)
* Flexibility to work various shifts, including weekends and holidays
* Ability to maintain a neat and professional appearance
Additional Information
* Attractive incentive plan.
* Important discounts on Hotel services.
* Discounts in Accor group hotels and collaborating companies.