To our office in Prague (hybrid) we are seeking an experienced, energetic, forward-thinking professional to join our Information Technology group. The role will be responsible for providing desktop engineering, GPO, and Operating System Image development services. You will work alongside App Services, Deployment Services, Applications Owners, the Core Applications group, and Information Security as part of the global client computing environment.The expected outcome will include driving excellence in user experience.The role requires leveraging industry leading tools and processes to provide high quality, reliable, and cost-effective desktop management services to our company's employees globally.What you should doUnderstand Microsoft Configuration Manager Operating System Deployment (OSD) using Task SequencesManage, test, and deploy Group PoliciesRespond to all incoming requests for new or changes to Group PolicyManage priorities, timelines, and communicate with all necessary parties through deployment processDocument the environment in a customer facing formatCreate and maintain all SDLC documentation3rd-Level support and identification of root cause with strategic solutions (requests / CPRs / outages)Working with the latest technologiesResearch and master new technologies quicklyProvide technical guidance and implementationWork closely with various teams and stakeholders such as Infrastructure, Patching & Deployment Services, Applications Owners, Directory Services, and Information Security teamsEnsure adherence to global standards, policies, and Service Level Agreements (SLA)Collaborate across IT and business areas to develop and implement new processes that help maintain the company’s computing environmentHow we see the ideal candidateOverall Professional CompetenciesAbility to take initiative and work with minimum direction in a highly demanding environmentPossess strong technical and analytical skills with an ability to adapt and rapidly learn new technologiesProven analytical and problem-solving abilitiesExceptional customer service orientationStrong understanding of desktop security software, specifically Microsoft DefenderExtensive technical troubleshooting capabilitiesWorking knowledge and understanding of the ServiceNow platformExcellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organizationAbility to present technical ideas in business-friendly and user-friendly languageReal world project management or project coordination experience is a plusPossess a solid understanding of the tenets of computer management (Software Distribution, Active Directory, Configuration Manager, Intune etc.)Qualifications, Skills & Experience4+ years practical experience deploying and supporting Windows Desktops4+ years practical experience with the following Microsoft technologies :
Windows 10 / 11, Active Directory, Intune, Microsoft Entra, Group Policy, Configuration Manager Current Branch, Windows AutopilotHS Diploma or equivalent with relevant experience in Computer Science, Computer Engineering, or equivalent experienceFluency in reading / writing / speaking EnglishAbility to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle ManagementConceptual knowledge of Office 365 suite and other Microsoft cloud servicesStrong technical knowledge and in-depth understanding of the followingActive Directory Domain Services (AD / DS)Group PolicyDynamic GroupsPrivileged Identity ManagementConfiguration Service Providers (CSP)Configuration ProfilesPowerShell ScriptingWhat we offerExciting work in a great team, global projects, international environmentOpportunity to learn and grow professionally within the company globallyHybrid working model, flexible role patternPension and health insurance contributions5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contributionVodafone, Raiffeisen Bank, Foodora, and Mall.Cz discount programmesUp-to-date laptop and iPhoneParking in the garage, showers, refreshments, massage chairs, library, music cornerCompetitive salary, incentive pay, and many moreReady to take up the challenge? Apply now!Know anybody who might be interested? Refer this job!Current Employees applySearch Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status :
RegularRelocation :
VISA Sponsorship :
Travel Requirements :
Flexible Work Arrangements :
HybridShift :
Valid Driving License :
Job Posting End Date :
10 / 1 / 2024A job posting is effective until 11 :
59 :
59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Job Posting End Date :
11 / 01 / 2024A job posting is effective until 11 :
59 :
59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Requisition ID :
R295255J-18808-Ljbffr
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