The Human Resources
Operations Trainee supports the objectives of the People & Culture
Department (Human Resources Department). The function should be supportive, hands-on,
methodical, and business focused; creating memorable moments for our employees,
taking ownership for assigned activities whilst collaborating closely with their
immediate report and key business partners to deliver quality results. The job
incumbent acts as an ambassador for HR, reflecting the company culture and
values. All work is carried out in accordance with company corporate policies,
procedures, and service concepts according to local requirements and regulations.
Responsibilities
1.
Maintaining and verifying HR systems accuracy
to ensure optimal performance and functionality, providing administrative
support when required.
2.
Collaborate with colleagues to maximize the
employee service and the team experience, delivering a positive and responsive
approach to enquiries and problem resolution.
3.
Upkeeping employee records and files in
compliance with legal and organizational requirements.
4.
Registering enrolments, disenrollments and data
modifications in different benefit plans and in company tools.
5.
Providing first-level support and guidance to
employees and managers on HR policies, procedures and programs. HR inquiries
are responded via a ticket system, or chat, and complex or sensitive issues
should be escalated to the Manager, Shared Services.
6.
Any other HR task that is assigned by the team.
7.
The above is not exhaustive and may be modified
and amended in line with the responsibilities of this role at any time.
Competence & skills requirements
* To be enrolled in a school program to be eligible for the
internship
* “Yes I Can!” spirit
* Proficiency in English and good communication skills
* Pro-active with a hands-on approach
* Ability to manage workload ensuring that tasks assigned are
delivered
* Excellent communication, customer service, and
problem-solving skills
* Attention to detail, accuracy and confidentiality
* Ability to work collaboratively at all levels within the department
* Flexible for occasional travel abroad
* Autonomy and high feeling of responsibility