About the Company - The Mercedes-Benz Group AG is one of the most successful automotive companies in the world. With Mercedes-Benz AG and the divisions Mercedes-Benz Cars, Mercedes-Benz Vans, and Mercedes-Benz Mobility AG (MBM), the vehicle manufacturer is a leading supplier of premium passenger cars, vans, and related services. Within Mercedes-Benz Mobility, the MBM Operations & Credit Operations function manages the financing and leasing business across European markets and at Hub Europe Madrid, also leading transformation activities to enhance customer experience and efficiency. The Director for Operations Europe & Hub is based in Madrid at Mercedes-Benz Group Services Madrid, overseeing related teams.
The Role
The main task of this position is to ensure proper management and coordination of the agenda of the Director MBM Operations Europe, including organizing meetings, events, travel, and preparing necessary documents and information for smooth operations.
Main Responsibilities
1. Organization and Coordination:
* Manage and coordinate meetings and videoconferences with internal and external stakeholders, including other business units within the MB Group, markets, and HQ.
* Proactively manage the calendar to optimize time and meeting schedules.
* Follow up on issues related to the Operations Director's responsibilities.
* Coordinate travel arrangements, including booking, itinerary planning, and handling incidents.
* Assist other Senior Managers as needed.
* Support the Operations Director in daily workload and staff relationships.
* File documents systematically and electronically.
1. Administrative Support:
* Create reports, letters, emails, presentations, and perform administrative tasks.
* Manage expense reports and travel reimbursements.
* Procure office supplies for General Management.
* Assist in Management Meetings and draft minutes.
* Manage parking spaces and review emails on behalf of the Director.
* Handle purchasing and invoicing processes, including monthly PRs.
1. Executive Business Support:
* Prepare the Director for meetings by gathering information and reviewing presentations.
* Update and prepare PowerPoint presentations.
1. Internal Communication:
* Support internal communication activities, including newsletters and staff meetings.
* Organize internal events and CSR activities in collaboration with other departments.
Qualifications
Education: Certificate of Higher Education in Business Administration or related field.
Languages: Fluent English is essential; Spanish and/or German are advantageous; additional European languages are a plus.
Experience: Minimum of 5 years supporting management roles, preferably in the financial or automotive sectors.
Skills & Personal Attributes
* Proficiency in MS Office and Microsoft Teams.
* Strong organization, planning, and communication skills.
* Proactive, detail-oriented, autonomous, adaptable, and flexible.
* Ability to handle confidential information appropriately.
What We Offer
* 30 paid days off annually plus 2 company holidays.
* Dynamic work environment with employee discounts and benefits.
* Flexible working hours and hybrid work model (60%).
* Additional perks include a shuttle bus from Plaza Castilla and ongoing learning opportunities.
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